Sprinkler Service Technician

Asheville, NC - USA

Hourly Salary: $ 22 - 27

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

What you will do

Receive service calls from Service Resource Center including a brief description of equipment/system malfunctions.

Contact customer representative and ascertain equipment/systems problems.

Perform service and repairs on sprinkler systems for commercial industrial and residential applications.

These include but are not limited to wet (steel copper and CPVC) dry pre-action deluge and fire pumps.

Follow prescribed troubleshooting procedures and refer to technical manuals part manuals change notices and bulletins modification notices etc. to diagnose and repair equipment.

Read and interpret blueprints diagrams submittals specifications software/systems programs schematics and operational product manuals.

Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.

Electronically complete Service Acknowledgements with proper coding and obtain customers signature.

Participate in a scheduled On-call rotation.

Perform other duties as assigned.

What we look for

Required

3-5 years of documented experience in Fire Sprinkler/Suppression industry

Experience in reading and interpreting blueprints submittals and operational/product manuals

High School Diploma or equivalent required

Ability to follow verbal and written instructions C

capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.

Able to work in unusual and sometimes difficult position such as climbing ladders scaffolding and high lift equipment up to 40 feet working within ducts crawl spaces above ceilings etc.

Ability to work flexible hours including weekends to meet customer requirements

Able to participate in an on-call rotation schedule

Demonstrate a high level of customer service

Maintain truck inventory to ensure timely response to customer needs Ability to adhere to implement and always follow safety guidelines and procedures.

Strong organizational skills positive attitude and an ability to learn quickly

Possess a valid drivers license and driving record that meets company requirements

Able to pass a pre-employment background and drug test

HIRING HOURLY RANGE: $22-$27 (Hourly rate to be determined by the education experience knowledgeskills and abilities of the applicant internal equity location and alignment with market data.) This positionincludes a competitive benefits package. For details please visit the About Us tab on the Johnson ControlsCareers site at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.

Required Experience:

What you will doReceive service calls from Service Resource Center including a brief description of equipment/system malfunctions.Contact customer representative and ascertain equipment/systems problems.Perform service and repairs on sprinkler systems for commercial industrial and residential applic...