Customer Engagement Applications Engineer

Beijing - China

Monthly Salary: Not Disclosed

Posted on: 15-10-2025

Vacancies: 1 Vacancy

Job Summary

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop smartphone wearable device voice-controlled gadget flexible screen VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles integrated circuits packaging printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists engineers data scientists and problem-solvers work together with the worlds leading technology providers to accelerate the delivery of tomorrows electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

- Respond to routine customer requests.

- Provide technical support and execute detailed tool installation/upgrade test plans.

- Perform routine problem diagnosis and problem resolution for wafer characterization at customer site.

- Provide basic operational training to customers.

- Execute project with supervision from manager or project lead.

- Support preparation and demonstration of products to the customer base.

- Upon reaching L2 product certification assist training activities of new engineers.

- Gather and feedback competitive information (when appropriate and feasible) to region RPM and/or TD.

- Gather gap analysis and fab profile information to region RPM and/or TD.

- Lead small projects.

- Provide support during H2H collaborations beta projects and gap analysis.

- Contribute to wafer test plan development for engagement projects with division.

- Execute detailed customer wafer characterization with minimal supervision.

- Respond to customer requests and perform routine to moderately complex problem diagnosis and problem resolution.

- Document technical solution and create best known methods (BKMs) on supported products.

- Lead preparation and demonstration of products to the customer base.

- Provide advanced operational training to customers.

Minimum Qualifications

Masters Level Degree or work experience of 0 years Bachelors Level Degree or work experience of 1 years

We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop smartphone wearable device voice-controlled gadget flexible screen VR device or smart car woul...