Operational Excellence Manager (Amsterdam, full-time)

At Wundermart were on a mission to make unattended retail smart scalable and seamless. As our new Operational Excellence Manager youll play a key role in building the structures systems and processes that keep our operations running smoothly and make them even better every day.

Youll bring analytical sharpness pragmatic creativity and a strong sense of ownership. You see opportunities for improvement everywhere and know how to turn them into tangible results.

What youll do

Youll take ownership of the link between operations vendor management and process excellence ensuring our network of shops and hubs across NL BE and FR operates at peak performance.

Through close collaboration with 3rd parties youll drive operational quality streamline systems and lay the foundation for scalable long-term growth.

Your key responsibilities

• Ensure smooth daily operations and consistent product availability and quality across hubs and shops.

• Lead vendor and quality management of 3rd parties driving performance tracking feedback and improvement initiatives.

• Coordinate article and assortment changes with external partners.

• Plan and schedule shop openings and operational transitions with 3rd parties.

• Manage 3rd party stock and logistics balancing cost qualityand efficiency.

• Drive continuous improvement by optimising setting up and implementing better processes systems and vendor frameworks.

  What we offer

• A dynamic role in a fast-growing international retail tech company.

• Freedom to build optimise and make a real impact.

• A startup feel with the stability of a scale-up thats here to stay.

• Flexible work setup and unlimited vacation days.

• Travel reimbursement and a personal learning budget.

• Lunch at our Amsterdam HQ.

• Regular team events and get-togethers.

• A culture built on ownership curiosity and growth.

• Competitive salary.

Job requirements (who you are)

• You have an HBO or university degree (Business Administration Supply Chain Operations Management or similar).

• 3 years of experience in Supply Chain.

• You have strong analytical skills and know how to separate main from side issues and set the right priorities.

• Youre pragmatic creative and solution-oriented.

• You understand how decisions and actions impact other teams and departments.

• Youre experienced in setting up structures and systems that drive efficiency and quality.

• Youre familiar with continuous improvement methods and enjoy optimising processes independently.

• You have proven experience in vendor management quality control and operational excellence ideally in a fast-paced or international environment.

• Youre confident working cross-functionally and collaborating with external partners.

• You have excellent communication skills in Dutch and English.

• You live in or near Amsterdam.

• You have a valid drivers licence.