Partnerships Manager North America
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Emplifis unified social media management platform empowers more than 20000 of the worldsleading brands to revolutionize the digital and social customer experience. Withcomprehensive and integrated social media marketing social commerce and care combinedwith unified analytics and AI Emplifi fuels growth resulting in happy customers increasedproduct sales and improved brand loyalty.
About the Partnerships Team
Emplifis partnerships team is spread around the globe and helps businesses to scale theirdigital CX innovations and operations internationally while supporting clients of all sizes.
As part of an international team you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development so that you can grow as a professional and a social media expert advisor.
Job Summary
We are looking for an entrepreneurial Partnerships Manager in North America to drive net-new business growth by building and scaling a best-in-class agency & Digital Consulting partner ecosystem across North America.
This is not just another partner role its your chance to design and lead a new go-to-market engine fueled by strategic digital agencies marketing consultancies and experience-driven service providers. Youll own the strategy execution and revenue impact of our agency channel working cross-functionally with sales marketing and product to unlock new revenue streams and accelerate market will additionally manage a handful of agency partners from upsell renewal and client management.
If youre a deal-driven strategic builder who thrives in fast-paced environments and knows how to turn partnerships into profit we want to hear from you.
A remote position this role can be based anywhere in North American Eastern Time Zone.
What Youll Do Here
Pioneer the Agency Partner Landscape
- Map the North American digital agency and consultancy ecosystem to identify high-potential partners aligned with Emplifis ideal customer profile and market segments.
- Define the criteria structure and segmentation for our agency program with a focus on growth and scalability.
Recruit & Activate High-Impact Partners
- Proactively identify engage and sign new agency partners with strong go-to-market alignment and the potential to deliver qualified leads new pipeline opportunities for our Sales organisation.
Deliver Revenue-Generating Go-To-Market Plays
- Co-create joint value propositions and campaign assets with partners and execute integrated go-to-market plans that drive measurable demand.
Drive Cross-Functional Execution
- Work closely with Account Executives Customer Success Managers and Marketing teams to fuel partner-sourced pipeline and support deal acceleration.
- Collaborate with Legal Product and Finance to structure mutually beneficial and scalable partnership models.
Measure & Optimize Performance
- Establish and track KPIs across partner-sourced pipeline win rates deal velocity and customer retention.
- Continuously optimize partner engagement based on performance insights market feedback and evolving priorities.
What Youll Bring to Us
Proven Partner & Channel Leadership
- 57 years in partner/channel management business development or agency ecosystem roles within SaaS MarTech AdTech or CX platforms.
- Demonstrated success in partner acquisition co-selling and pipeline/revenue generation.
Strong Agency and/or Digital Consulting Acumen
- Familiarity with how digital performance and creative agencies operate - including their business models client acquisition methods and service offerings.
- Existing relationships within the North American agency landscape is a major plus.
Influence & Cross-Functional Execution
- Comfortable influencing across functions aligning incentives and navigating complex stakeholder environments.
- Exceptional communication negotiation and strategic thinking skills.
What We Offer
- International fast paced and growing environment
- Chance to work with the worlds biggest brands at the CX tech leader
- Agile and open-minded culture with high levels of trust and flexibility
- Opportunity for professional growth and development
- Possibility to learn new and cutting-edge technologies in an environment that encourages new ideas
- Benefits package including Medical Dental Vision & Life Coverage Options
- Flexible Working Hours
- Unlimited PTO
- 8 weeks paid maternity leave or 4 weeks paid paternity leave; adoption and foster care leave available as well
- 12 paid Holidays
- 2 Paid Community Service Days
- Company paid STD and LTD
- 401K
- Educational Reimbursement Opportunities
- Referral Bonus Program
- Access to an Employee Assistance Program (EAP)
- Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy
- Theres more as well! Speak with us to find out all the details!
We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.
At Emplifi we are committed to creating a workplace where everyone is valued respected and empowered to bring their whole selves to work. We welcome applications from individuals of all ages races religions genders sexual orientations gender identities and LGBTQ communities.
Emplifi offers a safe inclusive and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.
Required Experience:
Manager
Key Skills
- Business Development
- Company Policies
- Customer Service
- Financial Performance
- Revenue Growth
- Oversight
- Regional Sales
- Account Management
- Project Management
- Product Line
- Ensure Compliance
- Human Resources
- Procedures
- Sales Goals
- Direct Reports
About Company
Our social media management platform scales to meet your business goals across social media marketing, commerce, and care.
