Business Development Manager
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Job Location:
Monthly Salary:
Posted on:
15-10-2025
Vacancies:
1 Vacancy
Job Summary
Quick Overview
Hopkins Ford of Elgin is a young energetic and fast-growing dealership averaging over 115 vehicle sales per month. Were looking for a driven Business Development Manager to lead our combined Sales and Service BDC. If you have experience with VinSolutions and X-Time love coaching teams and want to help deliver the best customer experience in Chicagoland we want to meet you.
About Hopkins Ford of Elgin
Hopkins Ford of Elgin is a motivated growth-minded dealership with big goals! Our team is dedicated to building lasting customer relationships by making every interaction simple professional and enjoyable. Were seeking a Business Development Manager to take ownership of our Sales and Service BDC operations lead our talented team and help drive measurable success in both departments.
Position Overview
This leadership role oversees all communication and appointment activity for both the Sales and Service BDCs. The BDC Manager will motivate and coach team members optimize CRM and scheduling processes and ensure every customer interaction is handled promptly and professionally whether the customer is buying servicing or scheduling mobile or pick-up & delivery service.
What Youll Do
Leadership & Management
- Lead coach and develop the Sales & Service BDC team to meet daily and monthly appointment goals.
- Manage consistent follow-up processes in VinSolutions to maximize lead conversion and retention.
- Conduct daily huddles consistent performance reviews and targeted coaching sessions.
- Foster a positive high-energy team culture focused on communication and accountability while leading by example.
Sales BDC Responsibilities
- Ensure all internet phone and chat leads are contacted quickly and effectively.
- Improve appointment set and show rates through strong CRM management and process refinement.
- Collaborate with Sales Management to align team activity with dealership sales goals.
Service BDC Responsibilities
- Oversee appointment scheduling in X-Time for maintenance repair mobile service and pick-up & delivery.
- Maintain a balanced schedule and coordinate with Service Advisors and Dispatch for smooth operations.
- Ensure customers receive timely updates and proactive communication throughout their service visit.
- Develop outbound service campaigns to increase retention and drive additional revenue.
What Were Looking For
- 2 years of experience managing a business development center or customer communication team (automotive preferred).
- Strong knowledge of VinSolutions and X-Time.
- Excellent leadership communication and organizational skills.
- Proven success motivating teams to achieve measurable results.
- Passion for customer satisfaction and continuous improvement.
Compensation & Benefits
- $70000$90000 per year
- Health and dental insurance
- Paid time off and holidays
- 401(k) with employer match
- Professional development and advancement opportunities
Why Hopkins Ford of Elgin
Were a dealership on the rise innovative collaborative and customer-driven. At Hopkins Ford youll have the tools team and leadership support to make a meaningful impact. If youre ready to lead with energy and elevate the customer experience for both sales and service this is your opportunity to shine.
Apply today and help lead the Sales & Service BDC at Hopkins Ford of Elgin to new levels of success!
Required Experience:
Manager
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Marketing
- Cold Calling
- Account Management
- Territory Management
- Salesforce
- Affiliate Marketing
- CRM Software
- negotiation
- Lead Generation
About Company
Ron Hopkins Ford is looking for a qualified, motivated, and self-sufficient individual to join their team! If you are a self-starting professional ready to take...
