Administration Officer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Max term Full time till Dec-2026 with possible extension
- Salary: $78K Super NFP Salary Packaging
- Location: Brisbane QLD 4000
- Make a meaningful difference to the lives of Australians in need
Life at Mission Australia
When you join the team at Mission Australia you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values we advocate for a fairer Australia to meet the growing needs of people across the country. Together were building hope and possibility for all. Find out more about us and our purpose.
Your Opportunity
Mission Australia Inner City Services provides immediate accommodation and intensive case management to clients with complex needs helping break the cycle of homelessness. The service supports up to 40 male clients in a safe and supportive environment.
Were looking for a vibrant and organised Administrative Support Officer to be the welcoming face of our service! In this dynamic role youll be at the heart of our operationsgreeting visitors supporting staff and keeping things running smoothly behind the scenes. Every day brings something new and your contribution will help create a positive experience for both clients and staff.
Key Responsibilities
- Be the first point of contactgreet visitors manage calls and respond to inquiries.
- Support daily operations including supplies IT liaison and policy updates.
- Assist with admin tasks like mail handling record keeping and meeting documentation.
- Maintain knowledge of homelessness services to support referrals and service delivery.
- Apply conflict resolution techniques to ensure a safe and respectful environment.
- Coordinate logisticsroom bookings catering car parking and site needs.
Requirements for Success
- Proven experience in administrative support roles.
- Strong skills in Microsoft Office and database systems.
- Excellent communication literacy and numeracy skills.
- Ability to build relationships and work collaboratively in a team.
- Solid customer service experience.
- Previous experience working with vulnerable populations or in homelessness services is highly regarded.
Before starting work with us you will need to undertake a national police history check qualifications and referee checks and have a clearance to work with children/vulnerable people.
Your benefits
- Rewarding work every day you know youre making a real difference
- Not-for-profit salary packaging reducing your tax (details via AccessPay)
- Free external confidential counselling and access to chaplaincy support
- Volunteering opportunities
- Opportunity to purchase additional annual leave
- Extra leave including Mission Australia Thank You Day & Work Anniversary Day off
Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender age ethnicity race cultural background disability religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So whoever you are if youre skilled and actively support our purpose and values you would be welcome at Mission Australia.
If you live with disability and require support to submit your application please email or visit our Careers page for additional contact details.
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application please contact us at
Find out more about a career with Mission Australia.
How to apply
Click Apply and send your application today!
As a committed Circle Back Initiative employer we will respond to your application.
Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.
Required Experience:
Unclear Seniority
Key Skills
- Administrative Functions
- office supplies
- Personnel Matters
- Records Management
- Office Procedures
- Space Management
- Daily Operations
- Administrative Policies
- Personnel Management
- Administrative Services
- Interpersonal skills
- Telephone Calls
- Travel Arrangements
- Administrative Procedures
- Word Processing
About Company
Every hour, 3,000 Australians face becoming homeless. Your gift can help Australians in need find a safe home.
