Operations Assistant

About HUB International:

HUB International Limited (HUB) is one of the largest global insurance and employee benefits broker providing a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services. With over 18000 employees in 500 offices throughout North America HUB has grown substantially in part due to our industry leading success in Mergers and Acquisitions.

What We Offer You:

At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

• Competitive salaries and benefits offerings
  • Medical/dental/vision insurance and voluntary insurance options
  • Health Savings Account funding
  • 401k matching program
  • Company paid Life and Short-Term Disability Plans
  • Supplemental Life and Long-Term Disability Options
  • Comprehensive Wellness Program
  • Generous PTO Package - Vacation Holiday Sick and Personal Time Off
• Great work/life balance because thats important for all of us!
• Focus on creating a meaningful environment through employee engagement events
• The ability to be a part of a motivated winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
• Growth potential - HUB is constantly growing and so can your career!
• A rewarding career that helps local businesses in the community
• Strong community support and involvement through HUB Gives

Job Summary:

The Operations Assistant will provide office support to all staff and perform a variety of administrative and Broker Management System functions.

Essential Duties and Responsibilities:

• Prepare deposit and process through FTNI system.
• Receptionist duties including screening and routing calls and voicemail messages and maintaining voice-mail system.
• Greet visitors and vendors. Ensure reception area is maintained.
• Route all incoming faxes in a timely manner.
• Process all incoming mail including overnight mail. Stamp and scan and attach in EPIC.
• Process all outgoing mail including overnight mail.
• Maintain supplies inventory by checking stock to determine level placing orders and verifying receipt.
• Conference room maintenance and meeting coordination.
• Monitor and maintain office equipment including copiers label printer scanner and postage machine.
• Kitchen maintenance.
• Assist Account Managers/Producers with preparation of client documents copying sorting packaging mailing.
• Perform EPIC control functions including applying credits to debits review of unapplied payments and HFC activities and policy invoicing.
• Other EPIC and BenefitPoint data entry as assigned.
• Other reasonable duties as assigned by your supervisor.

The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences equalize peak work periods or otherwise to balance the workload.

Work Experience Requirements:

• Insurance agency or broker experience preferred
• Exceptional customer service skills
• Excellent organizational interpersonal communication skills
• Proven ability of working in a successful team environment
• Strong data entry skills
• Ability to exercise independent judgment Proficient in Microsoft Word Excel Outlook and internet utilization
• EPIC Agency Management System experience preferred but not required

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

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