The Red Hat Consulting team is looking for a Consultant to join us in either Auckland or Wellington New this role you will guide the on-site delivery and implementation of innovative Red Hat technology for clients in the Public Sector. You will focus on delivering quality work that results in a positive customer experience while building broad and deep technical expertise in one or more of Red Hats technologies. As a Consultant youll gain an understanding of our customers infrastructure and business needs with a particular focus on Red Hat Infrastructure products such as RHEL Ansible Satellite Security and authentication services and make recommendations appropriate to their should be a motivated learner with great problem-solving skills and the ability to quickly pick up new and potentially complex concepts.
What you will do:
Serve as a trusted adviser for Red Hat engineers and project and technical managers to deliver and implement the right solutions for our customers
Serve as a subject matter expert on site addressing customer technical development and IT issues and needs
Learn new technologies and apply those concepts to customer needs
Adapt to changing customer requirements
Manage technical problem identification and resolution support system architecture definition software specification and design testing and deployment of open source solutions
Participate in internal initiatives create consulting white papers and update the knowledge base
Keep stakeholders updated on issues that may affect project or company performance
Respond to incidents escalations and exceptions and handle sensitive conversations in a professional manner
Kick off new projects guide the implementation team and monitor the progress of a project
What you will bring:
2 years of experience working with enterprise customers on a range of development and deployment projects demonstrating a strong customer-facing and problem-solving aptitude.
At least 2-3 years of RHEL Administration experience. Proficient experience with Red Hat Enterprise Linux (RHEL) including installation configuration troubleshooting performance tuning and system administration.
Advanced knowledge of Red Hat Enterprise Linux (RHEL) and any of the following Infrastructure related technologies:
Advanced knowledge of Red Hat Enterprise Linux (RHEL) and any of the following Infrastructure related technologies is highly desirable:
Ansible / Red Hat Ansible Automation Platform
Red Hat Satellite
Authentication services such as IdM/IPA
Virtualisation technologies
Knowledge of Linux security practices and tools to address common criteria including hardening access controls and patch management.
Red Hat Certified Engineer (RHCE) certification or willingness to pursue certification within 90 days of hire.
Good written and verbal communication skills in English with the ability to articulate complex technical concepts clearly to diverse audiences.
New Zealand Citizenship is an essential requirement for this position
About Red Hat
Red Hat is the worlds leading provider of enterprise open source software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies. Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact.
Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race color religion sex sexual orientation gender identity national origin ancestry citizenship age veteran status genetic information physical or mental disability medical condition marital status or any other basis prohibited by law.
Required Experience:
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