Partnership Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Were on the lookout for a Partnership Manager to join our Partnerships Team on a 12-month this role youll be the go-to person for a number of our superannuation partners ensuring they always receive exceptional service from TAL. Youll manage key relationships and insurance arrangements working closely with our partners to deliver what weve promised.
This is a hands-on client-facing role where youll be trusted to keep things running smoothly meet our commitments and find ways to add real value for our partners. If you enjoy building strong working relationships and making a genuine difference wed love to hear from you.
In this role you will:
- Deliver high-quality services to clients as specified in administration agreements and other commitments
- Understand TALs strategy at an enterprise level and stay informed about key issues in other Life Insurance Channels
- Maintain operational and strategic account management plans
- Report and monitor on adherence to Service Level Agreements
- Respond to queries where answer is clearly stated within existing policy documentation otherwise refer to a more senior member of staff where interpretation is required
- Work with clients and internal peers to design and implement required changes to operational process
Qualifications :
- Experience working within the Superannuation industry
- Proven ability to build and maintain effective client relationships delivering exceptional customer service
- Demonstrated strength in negotiation collaboration and influencing outcomes
- Strong analytical thinking and creative problem-solving skills
- Excellent communication interpersonal and time management capabilities
- Highly skilled at working collaboratively within teams and with stakeholders
Additional Information :
TAL is one of Australias leading life insurers committed to inclusion and supporting the career growth of our diverse workforce. Were proud to be:
- An Inclusive Employer Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
- Diversity Champions Member of Diversity Council Australia Australian Disability Network Pride in Diversity and Champions of Change
- Reconciliation Advocates Read our Innovate Reconciliation Action Plan.
- We welcome applications from people with diverse experiences perspectives and backgrounds including Aboriginal and Torres Strait Islander people caregivers individuals living with disabilities people from culturally diverse backgrounds and the LGBTIQ community.
- Need adjustments during the recruitment process Let our team know by getting in touch with us here to support you.
Yourealwaysaccountable for your actions. You never give up. You strive to find the best outcomes for customers and valueworking together to find the best solutions for problems.
As part of the recruitment process there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History Bankruptcy Entitlement to Work Regulatory and Reference Checks.
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Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyones responsibility.
If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
Join us in shaping the future of the insurance industry, driven by innovation and a 150-year legacy of protecting peopleAccess the tools and resources to acquire new skills, grow your capabilities, and take on new roles within a progressive, digitally enabled company Work with experie ... View more
