Sales Associate Keyholder Bilingual
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Job Location:
Grand Rapids, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
15-10-2025
Vacancies:
1 Vacancy
Job Summary
What would you do The Specifics
In this role you are responsible for selling fitting and dispensing eyewear to customers. As the Keyholder you are also responsible for opening and closing the store and ensuring proper store procedures and policies are followed when store management is not on duty.
- Meets National Visions sales and company objectives.
- Adheres to National Visions Code of Conduct to ensure professional and productive environment for associates.
- Works to bring National Visions Mission Vision and Values to life by fostering an inclusive and respectful environment for associates and customers.
- Assists with dispensing eyeglasses and contact lenses to customers as permitted by state law.
- Performs insertion and removal training of contact lenses to customers as permitted by state law.
- Educates clients on proper eyeglass and contact lens care.
- Maintains accurate and organized patient records.
- Notifies customers when orders are ready or of any delays.
- Assists customers with picking out eyewear recommending appropriate products for lifestyle and Rx.
- Answers screens and forwards incoming phone calls in accordance with National Vision protocol.
- Diligently maintains the cleanliness of all equipment workstations and the overall facility on a daily based on safety protocols.
- Ensures inventory control and loss prevention procedures are followed at all times.
- Maintains visual merchandising according to Brand and Company Standards.
Qualifications :
Are you the right fit The Suitable Talent
- 1 years related experience or training in retail/customer service preferred.
- Fluent in reading and speaking both English and Spanish.
- Strong selling skills aimed at meeting both the stores and self-sales targets by following company policies.
- Ability to give instruction in a clear and concise manner to customers.
- Ability to interact with all levels of employees in a courteous professional manner at all times.
Education: High School Diploma or equivalent required
Additional Information :
Taking care of our people
We understand the importance of financial health and security and because of that we provide competitive compensation to all Associates including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance 401k retirement savings with company match flex spending account paid personal time off paid company holidays parental leave employee eyewear discount and much much more. At National Vision we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.
Please see our website to learn more.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin genetic information disability veteran status and other legally protected characteristics.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Administrative Skills
- Time Management
- Diplomatic Skills
- Listening Skill
- Languages Fluency
- Organizational Skill
- Pressure Management
- Discipline Skills
- Communication
- Relationship Management
- Client Services
- Flexibility
- IT Skill
- Orderly Condition
- Secretarial Skill
About Company
National Vision is one of the fastest growing optical retail companies in the U.S. with over 1,200 stores in 38 states and Puerto Rico. We help people see their best to live their best through our optical products and services. For more than 30 years, we have been improving lives by p ... View more
