Customer Care Associate Bilingual Spanish

Cerritos, CA - USA

Hourly Salary: $ 19 - 20

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Department:

Administration

Job Summary

Details:

Customer Care Associate (2 Openings)
Type: Temp to Hire
Schedule: Monday-Friday 8:30 AM - 5:30 PM (strict attendance)
Pay: $19-$20 per hour DOE

Language: Bilingual Spanish highly preferred

About the Role:
This isnt your average customer service job. As a Customer Care Associate youll be the trusted point of contact for customers - providing exceptional service accurate information and fast solutions. Youll handle a high volume of orders by email phone fax and occasionally in-person process returns research issues and work closely with the sales accounting and shipping teams to ensure a seamless experience from start to finish.

If youre dependable organized and enjoy helping people while staying on top of multiple moving parts this role is for you.

Key Responsibilities:

Process customer orders returns and inquiries efficiently and accurately.
Communicate clearly and professionally with customers and internal teams.
Research and resolve issues in a timely and thoughtful manner.
Collaborate with sales accounting and logistics to ensure smooth order flow.
Maintain accurate records and follow through on all assigned tasks.

Details:

What Youll Bring:

Strong written and verbal communication skills (Spanish fluency highly preferred)
Excellent attention to detail and follow-through
Proficiency in Microsoft Office especially Excel and Outlook
A proactive problem-solving mindset
Ability to build rapport and foster long-term customer relationships

Experience:

Minimum 1 year in an office-based customer service or order processing role (required)
Associates degree and 3 years of related experience (preferred)

Why Youll Love It Here:
Youll join a team that values accuracy accountability and great service. Every day brings new challenges and opportunities to make a difference. If youre looking for a steady people-first company where your reliability and warmth are recognized and appreciated wed love to have you on board.

Required Experience:

Details:Customer Care Associate (2 Openings)Type: Temp to HireSchedule: Monday-Friday 8:30 AM - 5:30 PM (strict attendance)Pay: $19-$20 per hour DOELanguage: Bilingual Spanish highly preferredAbout the Role:This isnt your average customer service job. As a Customer Care Associate youll be the truste...