Head of Value Engineering EMEA

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin SeatGeek Priceline Calm and Box create dynamic individualized experiences at scale. Our platform empowers organizations to activate customer data design seamless cross-channel interactions and optimize engagementall with enterprise-grade security and compliance. Today nearly 1200 brands across 50 countries rely on Iterable to drive growth deepen customer relationships and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core valuesTrust Growth Mindset Balance and Humilityto life. We foster a culture of innovation collaboration and inclusion where ideas are valued and individuals are empowered to do their best work. Thats why weve been recognized as one of Incs Best Workplaces and Fastest Growing Companies and were recognized on Forbes list of Americas Best Startup Employers in 2022. Notably Iterable has also been listed on Wealthfronts Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presenceincluding offices in San Francisco New York Denver London and Lisbon plus remote employees worldwidewe are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Lets shape the future of customer engagement together!

Head of Value Engineering EMEA

The Role

The Sr. Manager Value Engineering EMEA is a senior people leader responsible for driving operational excellence strategic impact and team performance across Iterables pre- and post-sales technical functions in the region. This leader manages both Solutions Consultants (SCs) and Solutions Architects (SAs)ensuring alignment between technical validation business value articulation and customer outcomes across enterprise and commercial segments.

This role blends technical credibility sales acumen and operational leadership to foster deep alignment across regional Sales Customer Success and Product teamsensuring frictionless collaboration throughout the customer lifecycle from introduction and evaluation through activation adoption and advocacy.

Position Details

Lead and mentor a high-performing team of SCs and SAs across EMEA; drive clarity of purpose accountability and measurable onboard and develop talent; ensure all team members have defined career development plans and active technical and soft-skill with sales leadership to achieve regional quota targets and company goals and foster strong sales and SC relationshipsEnsure adherence to engagement standards ROEs and service SLAs that improve velocity utilization and consistency across the region.
Partner with Revenue Operations and Enablement to define and measure KPIsServe as the executive escalation point for key EMEA opportunities ensuring technical and business confidence at every stage.
Partner with regional sales leaders to influence pipeline strategy opportunity qualification and technical win execution.
AlignmentRepresent Value Engineering in regional cross-functional projects collaborating with Sales Product Marketing Partnerships and Success Drive the GTMProductAct as a senior technical executive with customers building confidence among C-level stakeholders and connecting strategy architecture and measurable with Customer Success and Account Management teams to drive adoption retention and expansion opportunities.

The Ideal Candidate Will Have

Proven experience leading Solutions Consulting Solutions Architecture or Engineering teams within SaaS MarTech or data platform environments.A balance of strategic leadership and hands-on technical credibilityable to advise both executive and engineering managing distributed teams across multiple EMEA countries and communication executive presence and ability to influence at all levels of an in technical pre-sales architecture or consulting leadership roles within high-growth SaaS building scalable frameworks reusable assets and measurable operational to travel 25-30% of the time

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