Administrator
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Job Location:
Minneapolis, MN - USA
Monthly Salary:
$ 70400 - 105600
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
A Day in the Life
Careers that Change Lives
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader thats why we make it a point to seek out attract and develop employees who are patient-centric passionate and who represent the same wide variety of life experiences as our patients.
A Day in the Life
In this exciting role you will have responsibility for designing and implementing solutions that improve and automate operations excellence in the areas of data integrity reporting communication strategy and execution forSales and Service Operations. This positionpartners with Medtronic stakeholders for building and maintaining solutionscontenttools and processes in field facing systems. This rolereports to the SrSales Enablement Manager.
Responsibilities may include the following and other duties may be assigned:
Manage Salesforce Support Escalations: Oversee and manage escalations from Helpdesk and SFDC support teams including ownership of the support queue related to issues.
Salesforce Data Management: Administer and maintain contact account and sales structure data to ensure data accuracy reporting integrity and alignment with the customer master list in the system.
Salesforce Configuration & System Changes: Leverage expertise in administration to manage configuration changes including the setup and adjustment of user permissions custom objects fields and workflows. Understand the impact of Salesforce release upgrades and apply necessary configurations.
Enhancement Request Review: Review and assess enhancement requests submitted by field employees and stakeholders evaluating their feasibility impact on system configuration and alignment with business processes.
System Design & Review: Participate in design reviews to ensure that any changes to Salesforce are consistent with field user expectations and functional requirements. Provide insights into best practices for system configuration and usability.
Release Testing & Compatibility: Actively engage in testing new Salesforce features and functionalities in each release ensuring compatibility with existing business processes and identifying configuration adjustments as needed.
Report & Dashboard Design: Design and develop custom reports dashboards and analytics in Salesforce for end-users and field leadership ensuring accurate and actionable insights for decision-making.
Requirement Gathering & Solution Design: Work directly with end-users and business partners to gather requirements estimate solutions and design configurations that meet business needs. Create efficient solutions through Salesforces point-and-click tools.
License Management: Manage Salesforce user licenses ensuring proper allocation access rights and compliance with licensing guidelines.
Complex Problem Solving: Address complex technical challenges within Salesforce developing creative solutions that align with business objectives and ensure system reliability and scalability.
Data Analysis & Reporting: Utilize Salesforces built-in reporting tools to analyze data and support strategic decision-making. Maintain high-quality actionable data within Salesforce.
Collaboration with IT & Business Teams: Partner with IT and business teams to define and develop Salesforce solutions ensure seamless integrations and drive the adoption of best practices in system configuration and development.
Field Data Management: Collaborate with field personnel to ensure Salesforce data related to physicians sales structures and customer information remains accurate and relevant within field-facing systems.
Cross-functional Collaboration: Build strong relationships with cross-functional teams to standardize processes streamline capabilities and enhance field metrics with the goal of reducing manual effort and increasing productivity.
Special Projects & Initiatives: Support and manage special projects aimed at operational improvements and strategic Salesforce initiatives ensuring effective implementation and integration of new features or changes.
Must Have: Minimum Requirements
Bachelors degree
Minimum of 2 years of relevant experience supporting (SFDC) or advanced degree in lieu of experience
Nice to Have
Certifications
Knowledge of SAP and Business Objects
Experience in consulting project management analyst operations or program management role
Experience in successful management of projects that require cross-functional collaboration
Demonstrated ability to influence at all levels within the organization
Analytical problem-solving skills
Computer skills with experience utilizing Microsoft Applications Excel Access PowerPoint
Strong understanding of business processes and vocabulary
Able to work under pressure
Strong attention to detail
Strong interpersonal oral presentation and written communication skills.
Demonstrated ability to work independently as well as in a team environment
Goal oriented task driven decision-making with a strong sense of accountability
BS or BA degree in BusinessorIT related discipline
About Medtronic
Together we can change healthcare worldwide. At Medtronic we push the limits of what technology therapies and services can do to help alleviate pain restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.
At Medtronic we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require 25% of travel to enhance collaboration and ensure successful completion of projects.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).
Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County you can findhere a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Experience:
Unclear Seniority
Key Skills
- Hadoop
- Microsoft Windows Server
- Windows
- Apache
- Linux
- SAN
- Shell Scripting
- System Administration
- Administrative Experience
- Scripting
- Oracle
- Troubleshooting
About Company
About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an excit ... View more
