Content Operations Specialist

Job Title: Content Operations Specialist

Location: Stanford CA 94305/Remote

Duration: 6 Months

Pay rate: $33.65/hr. on W2

Shift timing/schedule: 9:00am-5:00pm

Worker may need to visit the worksite very rarely.

Summary

• The Content Operations Specialist is part of the Media and Systems team within IT Applications and works closely with other groups within CGOE to support the daily operations of the facilitation and integration of video technology into teaching and learning.
• This role involves managing large volumes of digital video editing and distributing content and assisting in the administration of the video content management system Panopto.

Key Responsibilities:

Video Content Management:

• Administer and support Panopto for video content operations.
• Schedule edit and distribute video lectures using various publishing tools.
• Ensure timely posting of media assets aligning with academic program needs.

Technical Support:

• Act as the primary contact for troubleshooting Panopto issues via the support ticket system.
• Monitor live streams and provide tech support during events.

Organizational Duties:

• Maintain an organized media library and manage digital video release forms.
• Collaborate with team members for hardware and system maintenance.

Compliance and Quality Assurance:

• Conduct quality assurance checks on CGOEs public content ensuring legal compliance and technical specifications.

Desired Qualifications:

• BA/BS or equivalent work experience.
• 2 years of experience in video editing using Adobe Premiere or Creative Cloud.
• Familiarity with video content management systems (like Panopto or Kaltura).
• Strong technical skills in digital media equipment and troubleshooting.
• Excellent communication and interpersonal skills.

Personal Attributes:

• Ability to adapt to changing schedules and priorities.
• Strong attention to detail and time management skills.
• Collaborative team player with problem-solving capabilities.
• This position is an excellent opportunity for a strong candidate seeking temporary engagement with the potential for continued involvement.
• The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties tasks and responsibilities.
• Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.