Front of House Reception

THE ROLE

You will be the face of IQ-EQ creating a warm and professional first impression for every visitor and client. As the first point of contact you will ensure the smooth running of front-of-house operations and deliver a five-star service experience. You will manage visitor access coordinate meeting room arrangements and provide support with administrative and clerical duties. With your friendly disposition and professional presence you will play a key role in representing the companys image and culture.

WHAT YOULL DO 

• You manage the front-of-house area ensuring a professional and welcoming environment at all times
• You oversee meeting room bookings and readiness maintaining cleanliness order and full functionality of AV systems
• You handle all incoming calls facilities relationships deliveries and post efficiently while ensuring excellent service to both internal and external visitors
• You coordinate refreshments catering and visitor access working closely with building management cleaning and security teams
• You uphold meeting room etiquette monitor bookings and proactively resolve any issues that impact client or guest experience

WHAT WE OFFER

• Comprehensive remuneration and pension: motivating financial packages based upon market rates for your role and is proportionate to your qualifications level of experiences and skills profile
• Wellbeing: additional social benefits such as private health and dental cover life assurance discounted gym membership eye test and corporate GP
• Annual leave: our employees are entitled to 25 days paid leave plus all Ireland public holidays
• Enhanced maternity and paternity including shared parental leave and adoption leave
• Flexible working: we recognise the value of working flexibly and want to ensure all employees enjoy an excellent work-life blend. As such we are open to conversations with employees related to setting up flexible working arrangements.

Qualifications :

WHAT YOULL BRING

• You have prior experience in a front-of-house office management or customer-facing role within a professional environment
• You are IT literate and confident using Microsoft Office and other digital tools
• You demonstrate excellent communication and organisational skills with a polished professional presence
• You have strong attention to detail and take pride in maintaining a high standard of service and presentation
• You bring a proactive attitude flexibility and an understanding of professional business environments or financial services

Additional Information :

OUR COMMITMENT TO YOU AND THE ENVIRONMENT 

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders including our employees clients and local communities while also reducing our impact on our natural environment.  

There is always more we can and should do to improve whether in relation to our people our clients our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. Were committed to fostering an inclusive equitable and diverse culture for our people led by our Diversity Equity and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees careers while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5800 employees - from 94 nationalities across 25 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund in an environment where only 15% of all private equity and venture capital firms are gender balanced.  

Were committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients sustainability and success leads to our sustainability and success. Were emotionally invested in our clients right from the beginning.  

Remote Work :

No

Employment Type :

Full-time