Head of Service Innovation (IRE)

About Origina
Origina is a rapidly growing global challenger technology company on a mission to stop unnecessary technology change by helping enterprises to extend protect and enhance their software assets. We believe organisations should be free to run their systems for as long as they choose - without being pushed into costly unwanted upgrades that dont align with their strategy so we step in to provide an alternative from the original vendor.

Were scaling fast with a clear path to 0.5 billion in the next five years and expanding our presence across Europe the US and Australia. As a leading force in independent enterprise software support we help the worlds largest organisations take back control of their technology roadmap and unlock genuine commercial freedom.

If youre energised by growth excited by change and motivated to help customers challenge long-standing industry norms this is the team to join. At Origina youll be part of a bold fast-moving global business where your impact will be felt immediately.

The Role

Origina is building the next generation of enterprise services that help customers extend the life of critical software reduce OEM dependency and regain control of their technology estates. The Head of Service Innovation plays a central role in that mission.

This role exists to identify incubate and validate net-new service offerings that will fuel Originas future growth and differentiation. It is not a delivery role and it is not about scaling services. Instead it is about turning emerging market regulatory and technology shifts into credible well-validated service concepts that the business can confidently invest in.

You will operate at the front edge of the organisation exploring new ideas building MVPs and proofs testing assumptions and deciding what is worth taking forward and what should be stopped early.

What Youll Be Responsible For

• Continuously scan the market for new service opportunities: These may come from OEM lifecycle changes (such as SAP Broadcom or Oracle) from regulatory pressure (NIS2 DORA CRA and similar) or from emerging gaps in security resilience interoperability or digital sovereignty.
• Lead incubation process for new opportunities: Shaping clear problem statements designing service concepts and building MVPs or feasibility proofs to test whether an idea is technically viable commercially credible and operationally realistic. You are expected to time-box innovation avoid over-engineering and be disciplined about killing ideas that do not stand up to scrutiny.
• Designing service blueprints: These blueprints articulate what the service is who it is for why it matters and what assumptions or dependencies must hold true. They are intentionally not delivery models. Your responsibility is to ensure that by the time a service is handed over it has been validated well enough that the business understands both the upside and the risks.
  
• Own Originas strategic OEM diversification efforts - the heavier-lift initiatives where entering a new OEM ecosystem or building a new retrofit capability requires real innovation and R&D: Where ideas are validated you will prepare them for structured handover into Service Productisation & Enablement along with a clear recommendation to proceed pause or stop.

About you

You are likely to come from an enterprise IT services software or platform background with experience designing services rather than simply delivering them. You are comfortable operating in ambiguity credible with technical and commercial stakeholders and confident challenging OEM-centric assumptions. You are curious structured and decisive.

What Success Looks Like

• High-quality innovation pipeline: Establish a steady flow of validated service concepts that are technically feasible commercially credible and operationally realistic.
• Data-driven decision-making: Ensure every idea is rigorously assessed with clear go/no-go recommendations supported by evidence.
• Kill discipline in action: Weak or unviable concepts are stopped early conserving resources and maintaining focus on high-impact opportunities.
• Strategic OEM diversification: Identify and incubate new opportunities in emerging or untapped OEM ecosystems creating differentiated value for Origina.
• Validated MVPs and proofs: By the time services are handed over concepts are fully tested documented and ready for smooth transition into Productisation & Enablement.
• Reduced founder-led ad hoc innovation: Shift the organisation from opportunistic reactive innovation to structured predictable and repeatable ideation.
• Cross-functional credibility: Build trust with technical commercial and operational stakeholders by consistently delivering well-reasoned actionable service concepts.
• Impact on business growth: New validated service offerings contribute to Originas competitive differentiation revenue potential and global scaling strategy.

What This Role Is Not

This role does not own service delivery pilots BAU operations Learning Management content or sales execution. Your job is to prove the idea not to run the service.

What we offer

• Competitive compensation that rewards achievement
• Hybrid flexible working model
• Family Health Dental & Vision Insurance from day 1
• Life insurance & Income Protection
• 23 days Annual Leave plus 2 company days with additional days earned based on your tenure
• Generous Maternity & Paternity leave policies
• 6% Pension match
• 200 annual wellness benefits
• 1000 professional development benefit
• Flexibility of working remotely from anywhere for up to 4 weeks per year
• Adedicated Volunteer Day to give back to your community and support meaningful causes
• Employee Assistance Programme
• An inclusive environment with regular events organised by Engagement and Diversity Committees

Dont worry if you dont meet ALL the requirements if you feel you would be a great fit for this role we would love to hear from you! At Origina the most important ingredient for us is our culture fit and recognising those that want to live our high-performance values of Fairness Trust Relationships and Opportunities.

Origina is an equal opportunity employer and were proud of our ongoing efforts to foster inclusion in the workplace. Individuals seeking employment at Origina are considered without regard to race colour religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry physical or mental disability military or veteran status or any other characteristic protected by applicable law.

By submitting your application you agree that Origina may collect your personal data for recruiting global organisation planning and related purposes. Originas Candidate Privacy Notice explains what personal information Origina may process where Origina may process your personal information its purposes for processing your personal information and the rights you can exercise over Originas use of your personal information.

Required Experience:

Director