Children's Contact Service Practitioner

• Casual hours including weekend work
• Based in Ringwood on the lands of the Wurundjeri People
• SACS Level 4 Classification 12% Super Generous Salary Packaging benefits of up to $18550

Are you passionate about supporting children and families during times of transition and change Join Each as a Childrens Contact Service Practitioner and make a difference in the lives of children and parents navigating complex family dynamics.

About the program

Every child deserves to feel safe and supported when spending time with their family. Our service provides a calm welcoming environment where children can maintain or re-establish relationships with their parents after separation.

Our experienced team supports families through supervised visits and facilitated changeovers helping to make these moments as comfortable and positive as possible. We believe in every familys potential to grow stronger and were here to support them on their journey toward independent family time.

What families can expect from our service

• A friendly private space for family visits
• Caring and respectful support during parent changeovers
• Skilled staff who shape support around what matters most to the family
• A safe and inclusive environment where everyone feels heard and respected
• Face-to-face support at our Ringwood centre

Who youll be working with

Youll be part of a dedicated team passionate about supporting positive family connections. Youll collaborate with legal and community services while working alongside other professionals who share a deep commitment to child safety and wellbeing.

Your role your impact

As a Supervised Contact Worker you will play a key role in ensuring children can safely connect with their families. Your responsibilities will include:

• Conducting intake assessments to determine suitability for the service
• Supervising visits and facilitating changeovers
• Monitoring and intervening as necessary to ensure the emotional psychological and physical safety of children
• Maintaining accurate observational notes and documentation
• Liaising with legal representatives and preparing court reports as required
• Communicating with families in a respectful child-focused and empathetic manner

To view the full Position Description please click here or visit the Each careers page at navigate to Work With Us > Careers > Open Roles and search for this position.

Questions Contact Cammie Dinh (Talent Acquisition Business Partner) at  

Who were looking for

Youre someone who thrives in a supportive purpose-driven environment and is confident navigating complex family situations. Youll bring:

• A minimum tertiary qualification in Community Services or a related field 
• Experience in child-focused casework intake and assessment and working with families in crisis or under stress
• Strong written and verbal communication skills
• Excellent time management and organisational abilities
• A compassionate professional approach with a commitment to client-centred practice
• An understanding of the impact of family violence and mental health on childrens wellbeing
• Knowledge of the psycho-social stages of separation and family dynamics

What will make you standout

• Previous experience in a Childrens Contact Service or Intake & Assessment role

Whats in it for you

• Diversity & belonging We value all backgrounds abilities and identities and are committed to cultural safety.
• Flexible working arrangements to support your work-life balance
• Supportive and inclusive team culture
• Opportunities for professional growth and development
• Generous Not-for-Profit Salary Packaging benefits

Applications Close: Wednesday 29th October.

Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so dont miss out and apply today!

Additional Information :

Next Steps in the Hiring Process 
Thank you for your interest in joining Each! To learn more about next steps please check out our Hiring Process Guide.

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.  

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Remote Work :

No

Employment Type :

Casual