Live Chat Support

Locust Grove, OK - USA

Monthly Salary: $ 31 - 34

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

We are looking for a proactive and customer-focused individual to join our team as a Live Chat Support this role you will be responsible for providing real-time assistance to customers through our online chat platform. You will play a key role in ensuring a positive and seamless shopping experience for our customers.

Responsibilities:

Respond to customer inquiries and provide product information in a timely manner
Assist customers with order processing tracking and returns
Troubleshoot technical issues and escalate to the appropriate team if needed
Proactively engage with customers to upsell products and increase sales
Maintain a high level of professionalism and customer service at all times

Qualifications:

Previous experience in customer service or sales role preferred
Excellent written and verbal communication skills
Ability to multitask and work in a fast-paced environment
Strong problem-solving skills and attention to detail
Knowledge of apparel and fashion industry trends is a plus

If you are a team player with a passion for customer service and fashion we would love to hear from you. Apply now to join our dynamic team at Nitex!

Requirements

Previous experience in customer service or sales role preferred

Excellent written and verbal communication skills

Ability to multitask and work in a fast-paced environment

Strong problem-solving skills and attention to detail

Knowledge of apparel and fashion industry trends is a plus

Benefits

Benefits:

Competitive salary.

Comprehensive benefits package including medical dental and vision.

Paid time off and holidays.

Professional development and training opportunities.

Required Skills:

Previous experience in customer service or sales role preferred Excellent written and verbal communication skills Ability to multitask and work in a fast-paced environment Strong problem-solving skills and attention to detail Knowledge of apparel and fashion industry trends is a plus

Required Education:

Previous experience in customer service or sales role preferredExcellent written and verbal communication skillsAbility to multitask and work in a fast-paced environmentStrong problem-solving skills and attention to detailKnowledge of apparel and fashion industry trends is a plus

This is a remote position.We are looking for a proactive and customer-focused individual to join our team as a Live Chat Support this role you will be responsible for providing real-time assistance to customers through our online chat platform. You will play a key role in ensuring a positive and...