Claims Specialist II
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Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
30 days ago
Vacancies:
1 Vacancy
Job Summary
Adjudicating claims
Meeting or exceeding daily claim targets
Providing guidance oversight and final approval authority to non-licensed claims processors from GenPact AdStrat or Healthy Paws
Obtaining and maintains advanced adjuster licenses according to state and municipality requirements
Ensuring claims are compliantly processed and adjudicated following standard operating procedures and processes
Identifying process improvement opportunities and implementing solutions
Qualifications
Must be a licensed Claim Adjuster or have the experience to become a licensed Claim Adjuster within six months (P&C license)
Ability to effectively communicate with pet parents
Problem solving and decision-making skills
Organizational and time management skills
Basic IT skills - such as attaching files to emails editing shared documents troubleshooting simple issues like screensharing and knowing when to escalate tech concerns to the right person since all job duties are conducted online.
Outlook Word Access Power Point experience
Experience with ERP or CRM systems a plus
Education and experience:
Veterinary knowledge or experience evaluating medical records a plus
2 years of customer service or call center experience
High school diploma or equivalent work experience
Required Experience:
IC
Key Skills
- Corporate Paralegal
- Baan
- IT Sales and Marketing
- Civil Quality Control
- Activex
- Jboss
About Company
Chubb Life has been in Egypt since 2003. Chubb Life is the international life insurance division of Chubb - the world's largest publicly traded property and casualty insurance company by market capitalization.
