Sales Ops Manager

Location - India (Remote)

Who We Are

HeadSpin a PartnerOne company is an AI-powered testing platform that enables real-world testing on SIM-enabled mobile devices browsers Smart TVs and OTT devices across 50 global locations with flexible cloud and on-premises deployment options. It offers deep performance insights through AI-driven analytics 130 built-in KPIs session-based data and features like waterfall UI root cause analysis UX monitoring and regression intelligence. Supporting 60 automation frameworks including Appium Selenium Playwright and XCUITest HeadSpin ensures seamless integration without vendor lock-in. With enterprise-grade security a robust REST API library and no need for SDK or code changes it simplifies testing across workflows. Businesses using HeadSpin report 68% less QA time 90% fewer production issues 30% faster development and improved load times and user retention.

About the Role:

The Sales Operations Manager will own and optimize the sales systems processes and forecast frameworks that enable predictable

revenue growth. This role is central to managing our HubSpot / Pipedrive CRM architecture ensuring pipeline health building

forecasting and billing views and driving automation and reporting for Sales Customer Success and Finance. The ideal candidate will combine hands-on HubSpot/Pipedrive expertise with strategic process thinking to deliver operational

excellence across the organization.

Key Responsibilities

CRM & Systems Management

Administer and optimize the CRM (HubSpot/Pipedrive) to support multiple sales workflows.

Ensure data accuracy governance and system integrity across all customer and deal records.

Manage sales tech stack integrations and evaluate new tools for efficiency and ROI.

Design and lead activities such as migration of CRMs building automations to deliver operational efficiency.

Forecasting & Pipeline Management

Partner with sales leadership to build and maintain accurate sales forecasts.

Monitor pipeline health track key metrics and provide actionable insights.

Administer / Manage Renewals including contract renewals

Establish processes to improve forecast reliability and deal stage consistency.

Process Improvement & Enablement

Design document and implement scalable standardized sales processes aligned with best practices.

Provide training and enablement materials for new systems workflows and processes drive adoption.

Analytics & Reporting

Develop/maintain dashboards and reports to track performance measure/monitor revenue forecast and productivity.

Deliver regular insights to leadership on pipeline health trends sales activity and performance KPIs.

Identify opportunities for efficiency through data-driven analysis.

Cross-Functional Collaboration

Work closely with multiple teams (Finance Marketing Customer Success Inside Sales Sales and Product teams) to align on reporting and revenue goals.

Support leadership in strategic planning territory design and quota setting.

Act as the operational backbone ensuring seamless communication between GTM teams.

Requirements

36 years of experience in Sales Operations / Revenue Operations (B2B SaaS preferred).

Strong expertise in CRM administration (HubSpot Pipedrive or equivalent).

Proven ability to manage forecasting reporting and sales analytics.

Excellent problem-solving communication and stakeholder management skills.

Advanced proficiency in spreadsheets (Excel/Google Sheets).

A go-getter who is willing to learn and implement.

Knowledge Requirements on Tools (Preferred)

HubSpot Pipedrive (Having migration to one or the other is an added advantage).

ZoomInfo Apollo SalesIntel LinkedIn Sales Navigator Mailchimp

Google Sheets / Excel

Google Docs / MS Word

Power BI knowledge will be an added advantage.

Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin please treat it as fraudulent and report it immediately to

Required Experience:

Manager