Change Expert VI

Organisational context

You will be part of the COO Tech & Transformation organisation that reports into will be a member of the Change Execution Team COO which is one of the Group Functions change expert teams that reports into the Head of Global Change & Transformation Capabilities.

The Change Execution Team COO consists of 12 colleagues who drive COO change initiatives with a global scope (cross functions and cross countries) to ensure that ING delivers on its strategic objectives and externally imposed commitments.

You will be part of an inclusive global change community which develops the global change practice and capability of all change practitioners within INGs international network.

What you will do:

• You successfully lead global programs cross domains and cross countries throughout all phases of the life cycle: starting the change (idea/initiation) delivering the change and closing the change
• You set-up a proper program governance and a clear roadmap with milestones
• You continuously manage and monitor the program related risks
• You report on progress within agreed timelines ensure quality assurance manage impediments ensure insight in critical path as well as dependencies and ensure timely resolution of impediments
• You ensure that the outcomes are embedded in business as usual
• You actively share lessons learned as we want to be a learning organisation

What we are looking for:

• A program manager with 10-15 years of experience (in lead roles) with delivery of global change initiatives across domains and countries
• Relevant experience in financial crime prevention data management and analytics as well as experience with regulatory compliance programs
• A change professional who brings inspiration positive energy and a can-do mentality and who is a recognised role model in Orange behaviours
• A good understanding of the legislative framework within which banks operate and the associated regulatory supervisory and data management requirements

• High degree of resilience organisational sensitivity data fluency and cultural agility
• Ability to deal with ambiguity a strong focus on results and collaboration
• Strong skills in planning & alignment senior stakeholder engagement (up to board and executive committee level) and effective communication (in a way that builds interest and commitment at the required level)
• A global mindset and a track record in learning and growth
• The motivation to coach colleagues on-the-job and take ownership for the development of the global change practice
• Excellent command of English language (written and verbal) and ability to explain topics and issues in a highly succinct manner
• Masters degree and relevant program management certifications (e.g. MSP Agile PgM)