Operations Manager

Baytown, TX - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Sterling Crane LLC

As a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathawayyoull be doing things that matter leading at every level and winning a better way. Were committed to making a positive impact on the world providing you with diverse learning and working opportunities and fostering a culture where everyones empowered to be their best.

Founded in 1954 Sterling Crane has been one of North Americas premier leaders in the heavy lift industry offering operated and bare rentals sales parts and unparalleled service to all our customers. We boast one of the largest inventories of modern lifting equipment in North America in excess of 1000 units.

Were winning a better way.

At Sterling Crane USA you truly get the best of both worlds --the dynamic opportunities that come with being part of a growing U.S. -based company combined with the strength stability and long-term vision of being part of Marmon and Berkshire Hathaway.

The Operations Manager is responsible for overseeing all aspects of branch operations ensuring efficiency profitability and compliance with company standards. This role provides leadership to operations staff ensures customer satisfaction manages resources effectively and supports the Vice President/General Manager in achieving strategic and operational goals. The Operations Manager plays a critical role in developing high-performing teams maintaining safety standards and driving continuous improvement within the branch.

Key Responsibilities

Lead day-to-day operations of the branch ensuring alignment with company objectives and performance standards.

Supervise coach and develop operations staff fostering a culture of accountability teamwork and safety.

Partner with the VP/GM to implement operational strategies that maximize branch efficiency profitability and customer satisfaction.

Ensure compliance with company policies procedures safety regulations and applicable laws.

Oversee scheduling logistics fleet/equipment utilization and dispatching activities to ensure customer commitments are met.

Monitor branch financial performance including expense control revenue growth and budgeting support.

Support sales efforts by collaborating with the sales team to meet customer needs and enhance client relationships.

Drive continuous process improvements identifying opportunities for cost reduction and operational excellence.

Prepare operational reports and metrics for review by the VP/GM.

Act as the primary point of contact for escalated customer issues or operational challenges.

And all other duties assigned

Qualifications

Bachelors degree in Business Administration Operations Management or related field preferred; equivalent experience considered.

5 years of progressive operations leadership experience preferably in an industrial construction or service-oriented environment.

Strong leadership team-building and decision-making skills.

Knowledge of operational processes safety compliance and f financial management.

Excellent organizational and problem-solving abilities.

Proficient in Microsoft Office Suite and operational software systems.

Work Conditions

This position operates in both an office and field environment with routine use of computers phones and standard office equipment.

Frequent interaction with field employees customers and vendors.

Must be able to occasionallylift upto 25 pounds and perform site visits in outdoor or industrial settings.

Travel is required periodically for site visits training and company meetings.

Typical work hours are Monday through Friday; however extended hours or weekend availability may be necessary based on operational needs.

Benefits Package

Medical Dental and Vision
401K with Company match
Company-paid employee and dependent life insurance
Annual reimbursement for safety shoe and prescription safety eyewear
Holiday Pay
Vacation Pay
Marmon Employee Discount Program

Following receipt of a conditional offer of employment candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to and please be sure to include the title and the location of the position for which you are applying.

Required Experience:

Manager

Sterling Crane LLCAs a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathawayyoull be doing things that matter leading at every level and winning a better way. Were committed to making a positive impact on the world providing you with diverse learning and wor...