Guideshop Manager

Express

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profile Job Location:

Houston, MS - USA

profile Monthly Salary: Not Disclosed
Posted on: 13-10-2025
Vacancies: 1 Vacancy

Job Summary

Overview

About PHOENIX

PHOENIXRetail LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern confident and effortless stylewhether dressing for work everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores 50 Bonobos Guideshops and online at.

About Bonobos

We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos Bonobos now offers a variety of styles available to order online and to try on at any one of our 60 Guideshoplocations. Our Guideshopsare in-real-lifestores that deliver one-on-one service and expert fit advice. Dontthinktraditional retail Bonobos is something you haventseen before.

The Bonobos team is vibrant collaborative and inclusive. We value self-awareness empathy intellectual honesty positive energy and judgment often over experience. Wevecreated a culture where collaboration and communication are paramount all while making timefor fun and celebrating extraordinary efforts.

Responsibilities

Bonobos is seeking a Guideshop Manager our version of a Store Manager at our Guideshop.

A Guideshop Manager will report directly to our District Manager and will manage a team of 1-3 Lead Guides and 4-10 Guides.

Key Responsibilities

  • Drive business results by analyzing business trends maximizing daily sales plans and developing Guides.
  • Analyze business results in your Guideshop to identify and coach opportunities as well as celebrate successes.
  • Create an exceptional customer experience by having a strong presence on the sales floor and modeling optimal selling behaviors.
  • Preserve long-term customer relationships by maximizing the Guideshop client book and maintaining outreach expectations.
  • Manage Guideshop expense budget payroll control and procedural compliance.
  • Identify opportunities to generate traffic to the Guideshop by promoting brand awareness within the market.
  • Recruit hire develop and retain top talent.
  • Execute and maintain strong visual merchandising standards.
  • Inspire motivate and lead through Bonobos Core Virtues.
  • Foster an environment of innovation and promote an entrepreneurial mindset.

Essential Qualifications

  • Have in-depth retail experience.
  • Have a minimum of 3-5 years managing a retail store or relevant experience.
  • Consistently achieve personal and overall store sales goals.
  • Able to work a flexible schedule according to the needs of the business including evenings weekends and holidays.

Preferred Qualifications (Skills and Abilities)

  • Have an entrepreneurial spirit and are excited by the evolving retail landscape.
  • Cultivate an environment of genuine customer connection where all customers feel welcome heard and valued.
  • Are a triple threat that is made up of equal parts training sales and operations.
  • Have a thorough understanding of our brands style and mission: Make Fit Happen for Every Body.
  • Lead by example and are enthusiastic about coaching and mentoring your team.
  • Create and ensure a cohesive work environment that inspires engagement.
  • Self-motivated and confident in your ability to network and generate leads.
  • Strong time management and organizational skills.

Closing

If you would like to know more about the California Consumer Privacy Act clickhere.

An equal opportunity employer PHOENIX does not discriminate in recruiting hiring or any other terms and conditions of employment hiring on the basis of any federal state or locally protected characteristic. PHOENIXonly hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability please call 1- and say Associate Relations orsend an e-mail toand let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition PHOENIX will not consider or approve payment to any third-parties for hires made.


Required Experience:

Manager

OverviewAbout PHOENIXPHOENIXRetail LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern confident and effortless stylewhether dressing for work everyday or special occasions. Bonobos is ...
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Key Skills

  • Restaurant Experience
  • Customer Service
  • Employee Evaluation
  • Management Experience
  • Math
  • Employment & Labor Law
  • Sanitation
  • Leadership Experience
  • P&L Management
  • Mentoring
  • Supervising Experience
  • Restaurant Management

About Company

Express has been a part of some of the most important and culture-defining fashion trends. The Express Edit design philosophy ensures that the brand is always ‘of the now’ so people can get dressed for every day and any occasion knowing that Express can help them look the way ...

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