Information Technology Professional
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Job Location:
East Lansing, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
13-10-2025
Vacancies:
1 Vacancy
Job Summary
Position Summary
This is an executive IT support role requiring customer service and technical troubleshooting skills to enable users while creating positive relationships and building trust with Athletics IT support at every opportunity. Typically weekdays; however some off hours live event/game day support required. Resolve user IT requests task sequence/image new devices and perform onboarding for new employees/swap users to new machines in accordance with refreshment cycle. Monitor hardware collections via MMC and JAMF. Use PaperCut to monitor/manage printers and queues. Coordinate on some sports technology installations. Generally leverage technology for the smooth operation and improvement of MSU Athletics coaches and staff.
Minimum Requirements
Knowledge normally acquired in the first two or three years of college technical vocational or business school such as an Associates Degree; one to three years of related and progressively more responsible or expansive work experience in IT Helpdesk or similar experience troubleshooting Windows/Mac enterprise environments; or an equivalent combination of education and experience.
Desired Qualifications
Experience and ability to improve/streamline our use of TDX. Experience supporting Paciolan ticket scanning. Experience supporting collegiate sports technologies such as Spiideo HUDL Sideline Scout Brightsign Players/Carousel Digital Signage XOS/Catapult Thunder VenueNext OES and Daktronics scoreboards Playsight Axis IP cameras Synergy Trackman ShotTracker etc. Familiarity with computer hardware components networking basics and computer troubleshooting.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin citizenship age disability or protected veteran status.
Required Application Materials
Resume and cover letter
Special Instructions
Please provide three professional references who are knowledgeable of your work
Work Hours
STANDARD 8-5
Website
Bidding eligibility ends October 14 2025 at 11:55 P.M.
Required Experience:
Unclear Seniority
Key Skills
- Network security
- SQL
- Active Directory
- Customer Service
- Information Technology
- Windows
- JavaScript
- Linux
- Project Management
- Sharepoint
- Java
- Troubleshoot
- Printers
- hardware
- Technical Support
About Company
Spartan excellence and our will to make a difference are making a better tomorrow for all.
