Information Governance Analyst

About Us:

Marshall Gerstein & Borun LLP provides sophisticated intellectual property advice and legal services to many of the worlds largest most innovative businesses research institutions universities and entrepreneurs. For more than six decades we have been exclusively dedicated to excellence in the practice of IP law. Our size and singular focus enhance efficiency foster responsive and creative decision-making and help clients achieve mission-critical results. We cultivate trust communicate clearly and deliver effective solutions.

Your Role:

The Information Governance Analyst plays a key role in supporting the Firms Records and NBI function by ensuring the accurate collection analysis and processing of new business and client data across firm-wide systems and classifying electronic records across enterprise repositories. This position is responsible for maintaining the integrity consistency and quality of client and matter records by applying a strong working knowledge of the Firms new business intake processes records management practices and electronic database systems. The Analyst works closely with attorneys administrative staff and the Records Management team generates reports in response to firm-wide requests and works alongside the New Business Intake Coordinator to support time-sensitive data maintenance and reporting needs. This role contributes directly to the efficiency compliance and reliability of the Firms data and records management functions.

Your Impact:

• New Business IntakeData Processing and Conflicts Report Preparation: Collect analyze categorize and process incoming new business data from multiple points of entry to ensure accurate client and matter setup across firm-wide systems.

• Information Classification & Governance: Implement best practices for classifying and managing electronic records across enterprise repositories including NetDocuments (DMS & NDToolKit) Intapp (New Business Intake & Conflicts modules) and Microsoft Office.

• Patent Prosecution Intake Support: Analyze and process incoming U.S. and foreign patent prosecution materials to ensure proper classification and entry into MGB and related systems.
• Database Management & Reporting: Enter update and maintain data derived from new business intake forms in multiple databases to support regular reporting and firm-wide access to accurate client information.
• Data Integrity & Quality Control: Provide ongoing database maintenance quality control and research support to ensure consistency and accuracy of records maintained in firm systems and electronic record programs.
• Process Consistency & Improvement: Detect patterns of inconsistent data usage and collaborate with firm personnel to promote standardized recordkeeping practices. Assist with documenting current procedures and streamlining processes related to electronic records management.
• Records & Engagement Letter Management: Work closely with attorney support staff to ensure Client Engagement Letters are properly filed in designated physical binders and electronic logs.
• Cross-Team Collaboration: Partner with the Records Management Team Leader and Chief Innovation Management Officer to support firm-wide initiatives related to records reporting and data governance
• Backup & Time-Sensitive Support: Serve as backup to New Business Intake and Records teams ensuring time-sensitive data maintenance and intake requests are completed accurately and on time.

• Training & Support: Help train staff on best practices related to records governance and new business intake reinforcing compliance and reducing risk.

• Project & Administrative Support: Perform additional duties and special projects as assigned to support evolving business and strategic needs of the Firm.

YOUR SKILLS:
Required:

• Minimum of 1 years of records management or data administration experience
• Strong knowledge of Microsoft Office Suite (Word Excel and PowerPoint)
• Exceptional attention to detail with the ability to maintain a high level of accuracy and low error rates.

• Strong customer service mindset with experience supporting internal stakeholders such as attorneys and administrative staff.
• Demonstrated initiative accountability and the ability to adapt to changing responsibilities aligned with the firms strategic goals and work independently with minimal supervision.

• Strong organizational analytical and problem-solving skills with the ability to manage multiple projects and shifting priorities.
• Excellent verbal and written communication skills; able to interact effectively with individuals at all levels of the Firm.
• Ability to exercise sound judgment maintain confidentiality and use discretion at all times.
• Ability to adapt to changing job responsibilities based on the strategic goals of the Firm.
• Willingness and flexibility to work before or after standard business hours when necessary to meet firm requirements.

Preferred:

• Prior experience in records management preferably in an intellectual property or legal environment.
• Working knowledge of document management systems (Open Text DM10) SharePoint and database applications such as MS Access is helpful but not required.
• Proficiency in Microsoft Office Suite (Word Excel PowerPoint).
• Familiarity with legal terminology IP records and matter lifecycle management is a plus.
• Familiarity with Boolean search techniques. Associate or bachelors degree

YOUR REWARDS:

• Competitive salary overall compensation and 401(k)
• Hybrid Remote Work Policy (3 Days In Office 2 Days Remote)
• In-house and external learning and development opportunities
• Career Coaching Services
• Generous health insurance mental health and well-being benefits
• Salary $69000 to $79000

EEO Statement

Our Firm is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications job requirements and business needs without regard to race color marital status sex sexual orientation gender identity and/or expression age religion disability citizenship status national origin pregnancy veteran status and/or any other legally protected characteristics. We are committed to providing reasonable accommodations if you need an accommodation to complete the application process please email

Required Experience:

IC