Client Success Manager

Windham, CT - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Department:

Business Development

Job Summary

Description

As aClient Success Manageron our Client Services team you will be focused on managing and developing an assigned portfolio of existing accounts to achieve revenue targets and ensure client satisfaction. This role will be responsible for designing and implementing strategic plans for account growth while managing the day-to-day operations of their client portfolio.

This position is located on-site at our office in Windham New Hampshire. After 6 months of employment there is an opportunity to work from home 1-2x a week.

In this role you will:

Develop and implement strategic plans to manage and grow your assigned accounts
Responsible for meeting and/or exceeding revenue targets for your client portfolio
Stay educated and maintain knowledge and understanding of market trends as well as competitors within your industry and client portfolio to capture market
Engage our clients to uncover their objectives and needs aligning our services where opportunities exist
Work collaboratively with internal business partners to deliver solutions and drive revenue
Ensure client retention by building strong trusting relationships supported by accountability to coverage commitments
Responsible for all activities related to vetting and onboarding of our providers from provider presentations to credentialing and contracting
Proactively identify critical risks within projects and identify solutions to resolve the issues
Participate in organizational activities to meet or exceed company objectives by attending and participating in national sales meetings and national/regional sales conferences

Heres what we look for:

Experience managing large account portfolios
Strong customer service and project management skills
Excellent communication interpersonal and negotiation skills
Highly organized and solution oriented
Detail-oriented and able to prioritize
Self-starter and able to work efficiently under pressure

Requirements:

Bachelors Degree
3 years of sales and/or client management experience
Ability to travel; approximately 20%

Why You Should Work with Us:

Competitive base salary with high-margin commissions plan
Monthly and quarterly bonuses based on achievement of outlined goals
Clearly defined benchmarks for career progression
Unlimited Paid Time Off
Full medical dental and vision benefits--starting DAY 1!
401K matching program fully vested
Comprehensive new-hire training and ongoing learning opportunities
Quarterly company meetings and social events
State-of-the-art fitness facility and free fitness classes offered each week
Volunteer Time Off
Opportunity to go on Presidents Club (all-expense paid trip for two!)

Your character is more important than any level of skill experience or education. We expectall ofour people to exhibit these common attributes: high level of integrity desire for excellence strong work ethic results-oriented team player.

Medicus Healthcare Solutions is an Equal Opportunity Employer. We are proud to share our commitment to diversity and are excited to continue advancing and promoting DEI in the workplace.

Required Experience:

Manager

DescriptionAs aClient Success Manageron our Client Services team you will be focused on managing and developing an assigned portfolio of existing accounts to achieve revenue targets and ensure client satisfaction. This role will be responsible for designing and implementing strategic plans for accou...