Director, Clinical Risk-Sentara CarePlex

City/State

Work Shift

Overview:

Primary Location: Sentara CarePlex Hampton VA

The Director Clinical Risk is responsible for leading the Clinical Risk Management team within the market structure through System-level initiatives. Risk activities include but are not limited to data abstraction analysis and committee reporting to facilitate risk identification and mitigation strategy development. Provides oversight of clinical risk management activities within each of the Sentara Markets through continual evaluation and assessment to ensure continual improvement and effectiveness. Works collaboratively with Quality Patient Safety and other leadership across the Market to mitigate risk and identify opportunities to improve the quality of care and services while preventing harm. Responsible for CANDOR and disclosure process education development and assistance. Monitors the electronic incident reporting database in support of the Sentara Health event management process. Ensures that identified clinical risk issues occurring within the Market are communicated to Market and System Clinical Risk Management Leadership.

Education/Experience

• Bachelors Level Degree (Required)

• 5 years of Healthcare Risk Experience (Required)

Key Responsibilities

• Assists in communicating monitoring and evaluating the Clinical Risk Management program and activities within the Sentara Market structure to motivate others to achieve Clinical Risk Management goals.

• Supervise and oversite of clinical risk team members assigned to Sentara facilities/divisions within the

• Market to drive improvement in daily operations and clinical care.

• Monitor and evaluate systems to track analyze and report occurrences and unanticipated outcomes.

• Formulate and recommend prevention strategies to mitigate identified clinical risks.

• Investigate and analyze patient care issues concerns and events including medical record review staff interviews provide consultation and facilitate communications between clinicians and patient/families related to issues concerns and events.

• Prepare coordinate supervise and facilitate professional empathic communications related to unanticipated outcomes between patients families and clinicians to share the investigative findings and corrective actions developed.

• Develop coordinate and implement professional education and training programs related to Clinical Risk Management and other relevant topics.

• Maintain on-call schedule and participates in on-call rotation to ensure 24/7 Clinical Risk Management on-call support including evenings weekends and holidays on a rotating basis to respond to issues concerns phone calls and unanticipated outcomes or events that occur outside of normal business hours.

• Assist in reviewing updating and developing departmental and administrative policies and procedures as assigned.

• Serve on and prepare reports for hospital Market and Health System committees as assigned.

• Clearly communicates the mission vision values and Cultural Attributes of Sentara Health System.

• Conduct unanticipated outcome and grievance reviews and communicates finds with Market and Clinical Risk Management leadership.

• Refer cases and incidents to professional peer review teams as appropriate.

• Assist in the carrying out of administrative responsibilities and Clinical Risk and Risk Services Department goals.

• Participate in Root Cause Analysis (RCA) or Apparent Cause Analysis for identified events to understand the root cause(s) corrective actions and risk mitigation strategies developed.

• Perform other related duties as assigned by the Senior Director of Risk.

Medical Dental Vision plans

Adoption Fertility and Surrogacy Reimbursement up to $10000

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term Short-Term Disability and Critical Illness plans

Life Insurance

401k/403B with Employer Match

Tuition Assistance $5250/year and discounted educational opportunities through Guild Education

Student Debt Pay Down $10000

Reimbursement for certifications and free access to complete CEUs and professional development

Pet Insurance

Legal Resources Plan

Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara CarePlex Hospital located in Hampton VA is a 224-bed technologically advanced acute care facility and Certified Primary Stroke Center. Other features include specialized services in heart and vascular urologic care along with advanced diagnostic and surgical capabilities a hospitalist program and one of the states busiest emergency departments. We are also home to the Orthopedic Hospital at Sentara CarePlex Hospital the areas first dedicated orthopedic hospital. We improve health every day come be a part of the community.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission to improve health every day this is a tobacco-free environment.

For positions that are available as remote work Sentara Health employs associates in the following states:

Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.