Head of Leather Restoration and Innovation
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Shoo Lab
Shoo Lab is a trusted care service for shoes bags leather goods and accessories. As we expand into premium restoration and custom services we are investing in high-level expertise to set regional standards in leather care.
We are seeking a Head of Leather Restoration and amp; Innovation a specialized technical leader who can elevate Shoo Labs restoration capabilities train our team and help us scale into the premium market.
Role Overview
This is a hands-on specialist role. You will lead all leather/bag technical work (repairs restoration customization) set quality benchmarks and train Shoo Labs staff. You will also guide product sourcing recommend tools/solutions and experiment with new techniques to position Shoo Lab as a premium care brand.
Key Responsibilities
1. Leather and amp; Bag Restoration
- Perform advanced restoration services:
- Bag cleaning and amp; spa treatments
- Leather recoloring dyeing and refinishing
- Stitching piping panel and hardware repairs
- Conditioning waterproofing and protective treatments
- Handle premium/luxury brands (LV Gucci Chanel etc.) with museum-level care.
- Develop SOPs for every service line (bags wallets strollers leather jackets golf bags).
2. R and amp;D and amp; Innovation
- Research and test global best practices in leather care.
- Recommend test and source specialized tools dyes and chemicals (coordinate with Dalkom Buddy procurement).
- Introduce new high-margin services (e.g. exotic skins luxury touch-ups full recoloring).
- Ensure Shoo Lab keeps pace with European/Japanese standards in bag restoration.
3. Training and amp; Knowledge Transfer
- Build and run training modules for outlet staff and hub cleaners.
- Certify Shoo Labs cleaners under a Leather Restoration Certification framework.
- Mentor junior staff into becoming restoration specialists.
4. Quality Control
- Inspect all restoration jobs before delivery to clients.
- Resolve escalations related to luxury bag or leather work.
- Ensure consistent service quality across Shoo Lab outlets and central hub.
5. Business Support
- Support Founder and amp; Ops Head in pricing strategy for restoration services.
- Help design premium Reborn line (luxury-focused service tier).
- Provide technical expertise in partnership proposals with high-end clients (hotels boutiques schools golf clubs).
KPIs (First 12 Months)
- Successful delivery of 30 luxury restoration jobs with 95% satisfaction rate.
- Develop 5 new premium services (e.g. exotic leather repair recoloring bag spa).
- Train and certify at least 3 internal staff in advanced leather care.
- Introduce and standardize at least 10 new SOPs for restoration processes.
- Achieve 20% revenue growth from high-end restoration category.
Qualifications
- 5 years hands-on experience in bag/leather repair spa or luxury restoration.
- Experience with premium/luxury brands (Louis Vuitton Gucci Chanel Hermès).
- Skilled in stitching piping dyeing leather refinishing and hardware replacement.
- Knowledge of chemicals dyes and tools used in restoration.
- Creative problem-solver with a high attention to detail.
- Comfortable leading training sessions for non-technical staff.
Key Skills
- Marketing & Promotions
- Attorney At Law
- Jni
- Airlines
- Art
