Role Overview
The Head of Supply Chain will lead and optimize end-to-end supply chain solutions for semiconductor and high-tech clients within a 3PL environment. This role is responsible for designing implementing and scaling highly reliable compliant and resilient logistics and supply chain operations that meet the stringent requirements of the semiconductor industry including time sensitivity traceability quality control and risk management.
The role will act as a strategic partner to key semiconductor customers while driving operational excellence cost efficiency and continuous improvement across warehousing transportation inventory management and value-added services.
Key Responsibilities
Strategic Leadership & Supply Chain Design
Develop and execute supply chain strategies tailored for semiconductor clients within a 3PL framework.
Design end-to-end logistics solutions covering inbound outbound reverse logistics and distribution.
Lead supply chain transformation initiatives including network optimization and capacity planning.
Support business development by co-creating solutions for new semiconductor and high-tech clients.
Operations & Execution Excellence
Oversee daily supply chain operations including warehousing transportation and inventory control.
Ensure strict adherence to semiconductor handling standards (ESD control cleanroom processes traceability).
Drive service-level performance (OTIF cycle time yield inventory accuracy).
Establish SOPs KPIs and governance frameworks across regional operations.
Customer & Stakeholder Management
Serve as the senior escalation point for key semiconductor customers.
Build long-term strategic relationships with fabs OSATs OEMs and EMS partners.
Lead QBRs operational reviews and continuous improvement programs with customers.
Risk Management & Compliance
Ensure compliance with industry and regulatory standards (ISO EHS trade compliance security).
Identify and mitigate supply chain risks including disruptions capacity constraints and geopolitical exposure.
Lead business continuity and contingency planning for critical semiconductor supply chains.
Technology & Digital Enablement
Drive adoption of supply chain systems (WMS TMS ERP track & trace control towers).
Leverage data analytics for forecasting inventory optimization and performance management.
Champion automation digitalization and Industry 4.0 initiatives where applicable.
Financial & Commercial Management
Own supply chain P&L elements including cost management productivity and margin improvement.
Develop pricing models and cost-to-serve frameworks for semiconductor logistics solutions.
Identify opportunities for operational efficiency and cost reduction without compromising quality.
People & Organizational Leadership
Build lead and develop high-performing supply chain and operations teams.
Establish succession planning talent development and capability-building programs.
Foster a culture of safety quality accountability and continuous improvement.
Key Success Metrics
Customer satisfaction and retention for semiconductor accounts
OTIF and service-level performance
Cost-to-serve and margin improvement
Inventory accuracy and cycle time reduction
Compliance quality and risk management performance
Key Requirements
Experience & Background
Bachelors degree in Supply Chain Management Engineering Logistics or related field (MBA preferred).
Minimum 1215 years of supply chain experience with significant exposure to the semiconductor industry.
Proven leadership experience within a 3PL contract logistics or complex manufacturing supply chain environment.
Strong understanding of semiconductor supply chains (fab OSAT EMS OEM high-mix/low-volume).
Technical & Industry Expertise
Deep knowledge of semiconductor handling requirements (ESD cleanroom logistics traceability).
Experience managing regional or global supply chain networks.
Strong understanding of WMS TMS ERP and supply chain analytics tools.
Familiarity with compliance trade regulations and security standards in high-tech logistics.
Leadership & Competencies
Strategic thinker with strong execution capability.
Commercially savvy with customer-facing leadership experience.
Excellent stakeholder management and communication skills.
Change leader with a track record in transformation and continuous improvement.
IT Services and IT Consulting