Position Title: EMPLOYEE SERVICES COORDINATOR
Location: Austin TX
Salary: $60000
Pay Grade: 13
Other Forms of Compensation:
ESFM is the corporate facilities management (FM) division of Compass Group USA a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA) and a Platinum Corporate Member of the Association of Energy Engineers (AEE).
ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering ESG Programming Laboratory Support Services Janitorial & Industrial Cleaning Landscaping & Grounds Management Workplace Solutions and Managed Services.
This self-performance model creates a consistent hospitality experience for clients resulting in higher engagement and productivity from their employees. ESFMs clients include many household names from the life sciences technology oil & gas and manufacturing markets.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role please use the job search in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile accessible via Careers in PeopleHub by clicking on referral tracking. For Employee Referral guidelines FAQs and the Compass Employee Referral Policy
TheEmployee Services Coordinator will support either Austin TX or Taylor TX locations must be open to either location placement. The Employee Services Coordinator will manage the day-to-day inquiries issues and work requests related to support the general building population. The Employee Services Coordinator will be the first contact for employee assistance on various requests and will collaborate with cross-functional teams including team members from individual business internal work order requests for Employee Services requests needed to be addressed and funnel tasks to appropriate channels for completion.
Coordinate with vendors with ordering supplies and working with porters to ensure replenishment of items throughout the facility.
Anticipate recommend and manage vendor contract services
Coordinate with Workplace Solutions ES Team executive administrators and security
Have oversight of scheduling seasonal and holiday décor with outside vendors.
Refunds/Maintenance on vending machines mother rooms etc.
Coordinate Breakroom Services such as Cleaning Appliance support/maintenance.
Assist with employee wellness flower requests and plant maintenance support related items.
* The roles & responsibilities are not limited and are subject to be changed with short notice.
Qualifications:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Four-year college degree preferred in Business Administration and or Facilities Management OR equivalent work experience.
Knowledge of the tech industry is preferred.
Comfortable driving decisions in a fast-paced open collaborative environment.
High degree of flexibility and the ability to communicate collaborate problem solve and multi-task independently. Ability to adapt to change when necessary.
Strong customer service focus
Experience of computer-aided facility management systems KNOX EDM and Trac.
Ability to follow policies and procedures and safety standards.
Education and Experience:
Bachelors Degree in Facilities Management Business OR have at least 23 years of facilities management experience or equivalent combination of education and experience.
Apply to ESFM Services today!
ESFM is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass we are committed to treating all Applicants and Associates fairly based on their abilities achievements and experience without regard to race national origin sex age disability veteran status sexual orientation gender identity or any other classification protected by will consider for employment all qualified applicants including those with a criminal history (including relevant driving history) in a manner consistent with all applicable federal state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Eurest Services maintains a drug-free workplace.
Associates at ESFM are offered many fantastic benefits.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal state and local laws.For positions in Washington State Maryland or to be performed Remotely click here for paid time off benefits information.
Required Experience:
IC
As the leading foodservice and support services company, Compass Group North America is a family of companies building experiences for all of our customers.