Key Responsibilities
- Serve as the Subject Matter Expert on benefit program procedures and processes in being the bridge between vendors and IT Solutions.
- Define business requirements and support functional design efforts for development requests.
- Develop and maintain strong relationships with benefit vendors to ensure seamless integration and service delivery.
- Oversee production support scope in working on the program administration.
- Coordinate business testing efforts in IT Solutions and follow the development lifecycle
- Support the day-to-date process execution on benefit programs.
- Identify opportunities for process improvements and automation within benefit program administration.
- Coordinate reporting requests of internal/external stakeholders on benefit program data
Key Qualifications
Minimum Requirements
- 3 years of benefits experience
- 2 years of business analyst data analyst or similar role experience
- Experience in defining requirements and using data to draw business insights
- Bachelors degree in Business Administration Human Resources or a related field.
- Strong proficiency in Excel.
- Excellent organizational and time management skills.
- Strong investigative analytical skills
- Exceptional communication and interpersonal skills.
- Ability to work effectively in a fast-paced dynamic environment.
- Languages: Fluent in English (additional languages are a plus).
Cultural Awareness: Demonstrated understanding of working in diverse cultural environments.
Preferred Requirements
Required Experience:
Senior IC
Key ResponsibilitiesServe as the Subject Matter Expert on benefit program procedures and processes in being the bridge between vendors and IT Solutions.Define business requirements and support functional design efforts for development requests.Develop and maintain strong relationships with benefit v...
Key Responsibilities
- Serve as the Subject Matter Expert on benefit program procedures and processes in being the bridge between vendors and IT Solutions.
- Define business requirements and support functional design efforts for development requests.
- Develop and maintain strong relationships with benefit vendors to ensure seamless integration and service delivery.
- Oversee production support scope in working on the program administration.
- Coordinate business testing efforts in IT Solutions and follow the development lifecycle
- Support the day-to-date process execution on benefit programs.
- Identify opportunities for process improvements and automation within benefit program administration.
- Coordinate reporting requests of internal/external stakeholders on benefit program data
Key Qualifications
Minimum Requirements
- 3 years of benefits experience
- 2 years of business analyst data analyst or similar role experience
- Experience in defining requirements and using data to draw business insights
- Bachelors degree in Business Administration Human Resources or a related field.
- Strong proficiency in Excel.
- Excellent organizational and time management skills.
- Strong investigative analytical skills
- Exceptional communication and interpersonal skills.
- Ability to work effectively in a fast-paced dynamic environment.
- Languages: Fluent in English (additional languages are a plus).
Cultural Awareness: Demonstrated understanding of working in diverse cultural environments.
Preferred Requirements
Required Experience:
Senior IC
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