Community Service Officer

Expected starting salary of $56004 /- qualifications.

Performs standard regulation citation and administrative work in non-sworn law enforcement activities. Shift work may be required.

Works under close supervision of the Police Support Services Manager and/or Police Patrol Supervisor. May assist to coordinate instruct or supervise the work of new employees or other personnel as assigned.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Performs general patrol and traffic control functions to include the safeguard from and removal of roadway hazards; the investigation of private property traffic accidents; and assisting school crossings and other pedestrian related traffic concerns.

• Responds to non-criminal service calls such as lockouts; abandoned automobiles; complaints of stray injured and trapped animals and illegal dumping.

• Enforces parking restrictions in all regulated areas of City; issues citations for parking and other violations.

• Performs front-desk duties involving the collection and organizing of all necessary information for criminal and non-criminal reports; responding to walk-in electronic and telephonic requests; processing visitor access to police and other City facilities; monitoring prisoners and other secured areas; and answering phones.

• Assists sworn police officers with the search investigation escorting and processing of prisoners; fingerprints photographs and collects information on persons for other non-criminal purposes.

• Inventory prisoner property and feed prisoners meals. Performs security and well-being checks of the lock-up facility.

• Processes bond and arrest warrant information in preparation for bond hearing. Completes arrest paperwork; verifies and coordinates the processing of any arrest warrants with other agencies; and performs other police records duties as assigned.

• Testifies in court and assists with Administrative Hearing Process.

• Collects monies associated with fees fines and bonds.

• Performs other related duties as assigned by supervisor.

MINIMUM QUALIFICATIONS:

• High School Diploma or GED Equivalent along with ability to read write and communicate thoughts verbally.

• Knowledge of non-sworn police operating principles procedures techniques equipment; working knowledge of department general orders as well as department and city policies; working knowledge of federal state and local laws and their application to non-sworn police activities; working knowledge of other agency operations and protocols.

• Knowledge of and skill in operating various computer software programs such as the MS Office Suite LEADS and ICLEAR.

• Knowledge of and skill in operating the ALERTS and CAD computer system.

• Certified in CPR and maintain training in defensive tactics.

• Operate a motor vehicle with emergency/ caution lights.

• State of Illinois Class D Drivers License without record of suspension or revocation in any State. No felony convictions or other disqualifying criminal history permitted.

Supplemental Information:

• Requires the frequent use of a police car radio expandable baton OC Spray handcuffs dog stick traffic and fingerprint equipment camera PC or tablet telephone cell phone copy machine scanner computer and fax machine.

• While performing the duties of this job the employee is occasionally required to stand walk and run; use hands to finger handle feel or operate objects tools or controls; and reach with hands and arms. The employee is occasionally required to lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.

• The employee is occasionally required to sit climb balance stoop kneel crouch crawl talk hear taste and smell.

• Work is performed in either an office setting or outdoors in the inspection of various sites. While outdoors the employee occasionally works in inclement weather conditions near moving mechanical parts high/precarious places and wet and/or humid conditions. The noise level in the work environment is usually quiet in the office to moderate outside.

Position Salary Range: $

Please note that unless exceptional qualifications or experience beyond the minimum requirements are present the City of Des Plaines typically hires at the starting rate of the range.

Check out our incredible benefits package!

• Comprehensive Healthcare: Weve got you covered with medical dental and optical insurance options tailored to fit your needsoffering low deductibles low premiums and an overall low cost to you and your family.
• Generous paid vacation personal and sick leave for a balanced work-life experience
• Paid holidays to enjoy special moments throughout the year
• Employer-paid Life Insurance for peace of mind
• Participation in the prestigious Illinois Municipal Employee Retirement System (IMRF)

Plus as a member of the City of Des Plaines team you get access to exciting financial benefits:

• Retirement Health Savings Account
• Transportation Spending Account
• 457 Deferred Compensation Plan
• Roth IRA
• Optional additional Life Insurance

This benefits package ensures your well-being security and a bright future!