FLEX Revenue Coordinator

Bethesda, MD - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

This is a temporary position.

Assist RMAS Revenue Managers with non-stakeholder-facing tasks including but not limited to preparing for sales strategy meetings; managing room authorizations rates and restrictions including communicating rate restrictions and strategies to properties; supporting account diagnostics and monitoring transient and group inventory to ensure straight-line availability; implementing hotel sales strategies in the reservation and inventory systems; escalating technical questions related to the reservations and property management systems to the appropriate support desk in a timely manner; and monitoring compliance with and participation in company promotions and eCommerce channels.

Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

CRITICAL TASKS

Revenue Administrative Duties

Assist Revenue Managers with the preparation for sales strategy meetings.
Assist in the implementation of the hotel sales strategy in the reservation and inventory systems.
Escalate technical questions related to the reservations and property management systems to the correct support desk in a timely manner.

Inventory Control

Assist in managing room authorizations rates and restrictions including communicating with rate restrictions and strategies to properties.
Assist with account diagnostics and monitoring transient and group inventory to ensure straight-line availability.
Monitor the compliance with and participation in Company promotions and eCommerce channels.

Computer Skills

Use computer systems and software packages to input access modify store or output information.
Enter and retrieve data from computer systems using a keyboard mouse or trackball.

Stakeholder Relations

Address stakeholders service needs in a professional positive way and on time.
Thank guests with genuine appreciation and provide a fond farewell.

Communication

Speak to stakeholders and co-workers using clear appropriate and professional language and timely manner.

Working with Others

Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact respect diplomacy and confidentiality.
Develop and maintain positive and productive working relationships with other employees and departments.

Quality Assurance/Quality Improvement

Comply with quality assurance expectations and standards.

Physical Tasks

Enter and locate work-related information using computers and/or point of sale systems.
Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance.

Policies and Procedures

Maintain confidentiality of proprietary materials and information.
Follow company and department policies and procedures.
Protect the privacy and security of guests and coworkers.
Perform other reasonable job duties as requested.

CRITICAL COMPETENCIES

Analytical Skills

Computer Skills
Learning
Decision-Making
Arithmetic Computation

Interpersonal Skills

Customer Service Orientation
Interpersonal Skills
Diversity Relations

Communications

Communication
Listening
Telephone Etiquette Skills
English Language Proficiency
Applied Reading

Personal Attributes

Integrity
Dependability
Positive Demeanor

Administration

Typing
Microsoft Office

Organization

Detail Orientation
Multi-tasking

PREFERRED QUALIFICATIONS
Education	High school diploma/G.E.D. equivalent
Related Work Experience	At least 1 year of related work experience
Supervisory Experience	No supervisory experience is required

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

DescriptionThis is a temporary position.Assist RMAS Revenue Managers with non-stakeholder-facing tasks including but not limited to preparing for sales strategy meetings; managing room authorizations rates and restrictions including communicating rate restrictions and strategies to properties; suppo...