Position: #259002
Program: Security
Department: Facilities
Reports to: Security Supervisor
Shift Differential: $0.75 per hour premium for hours worked on weekends $1.00 per hour for hours worked between 3pm-11pm and $1.75 per hour for hours worked between 11pm-1am
Status: 100% Full-Time Non-Exempt Union
Probation: 90 days
Benefits: Medical Dental Vision; also including Life Insurance Long Term Disability Employee Assistance Program and a 403(b) Retirement Plan
Centers Mission:
Building a world where LGBT people thrive as healthy equal and complete members of society.
DEPARTMENT SUMMARY: The Facilities Department is a team of employees responsible for the safety security maintenance and cleanliness of the Centers ten locations throughout the Los Angeles area. These facilities cover a wide variety of uses including medical facilities residential facilities community rooms theatres offices industrial kitchens and a coffee shop. The Facilities Department is a great team with hardworking people who enjoy maintaining a wonderful atmosphere for clients and staff who are looking for a community to belong to.
JOB SUMMARY: Reporting directly to the Security Manager and as part of the Security Dispatch team the Security Officer II is responsible for the dispatch and coordination of the Centers Security Operations Center.
% of Role | ESSENTIAL FUNCTIONS |
70% | Security Operations - Monitor access control by using various security systems including security center programs CCTV intercoms and badge readers.
- Dispatching security personnel to specific locations in response to security incidents suspicious activity emergencies alarms panic buttons or requests for assistance.
- Follow established protocols to coordinate emergency response for fires medical incidents or security threats.
- Maintain effective communication with security personnel supervisors managers and emergency services.
- Act as the central hub for all phone calls radio traffic and emails. Escalate calls to proper channels as needed.
- Investigates security breaches incidents and other alarming behavior.
- Conduct weekly audits of cameras keys radios and emergency supplies.
- Establish and maintain cooperative working relationships with colleagues law enforcement other security partners staff and volunteers
- Develop positive productive relationships with the LAPD and BID Security Agencies.
- Support agency goals and initiatives as required.
- Additional tasksandduties may be assigned as necessary.
|
20% | Other Duties - Check email and activity logs daily for departmental updates.
- Log and distribute equipment (i.e. keys radios emergency supplies) to officers staff and vendors.
- Complete daily activity report incident reports or other paperwork before end of shift.
- Document and maintain accurate records ofemergency and non-emergency calls property damage and security equipment.
- Generating incident reports for emergency responses and/or other non-emergent issues.
|
10% | Training - Participate in security training programs and stay updated on campus policy and procedures.
|
0% | Management Responsibilities (Budgetary & Direct Supervisory)(If none indicate 0%.) |
REQUIRED QUALIFICATIONS |
- A passion for the Centers work and its mission to make the world a better place for LGBT people.
- Current State of California Guard Card required.
- Passing score on a computer competency test.
- Successfully complete dispatcher certification.
- Satisfactory based score on scenario-based exam
- Proven experience in a security dispatcher or similar role.
- Familiarity with security systems alarm monitoring and access control.
- Demonstrated ability to remain calm and focused in high-pressure situations. Excellent organizational and multitasking abilities.
- Must be able to prioritize tasks based on severity.
- Advanced knowledge of Office software such as Microsoft Outlook Microsoft Word and the ability to effectively communicate both orally and in writing.
- Availability to work a rotating shift and weekends as scheduled.
- Must be sensitive to the needs and concerns of the LGBTQIA community and people experiencing homelessness.
- Demonstrated ability to work effectively with people of diverse races ethnicities nationalities sexual orientations gender identities gender expression socio-economic backgrounds religions ages English-speaking abilities immigration status and physical abilities in a multicultural environment.
- Must be sensitive to the needs and concerns of the LGBTQIA community and people experiencing homelessness.
- Strong communication skills both verbal and written.
|
PHYSICAL REQUIREMENTS |
- Physically able to stand for periods up to 8 hours.
- Ability to climb stairs and walk on uneven surfaces.
- Ability to lift up to 30 lbs.
- Good vision (including color vision and night vision) and hearing.
- Ability to respond quickly to situations using appropriate intervention techniques including potential de-escalations as trained by management.
- May be required to run in emergency situations.
Health Assessment: A health assessment will be required to ensure that applicants can safely perform job duties without risk to themselves or others. |
PREFERRED QUALIFICATIONS |
- Bilingual Spanish/English
- Current CPR Certificate
- Experience working with the LGBT community and familiarity with issues of particular relevance to LGBT people.
|
Required Experience:
Unclear Seniority
Position: #259002Program: SecurityDepartment: FacilitiesReports to: Security SupervisorShift Differential: $0.75 per hour premium for hours worked on weekends $1.00 per hour for hours worked between 3pm-11pm and $1.75 per hour for hours worked between 11pm-1amStatus: 100% Full-Time Non-Exempt UnionP...
Position: #259002
Program: Security
Department: Facilities
Reports to: Security Supervisor
Shift Differential: $0.75 per hour premium for hours worked on weekends $1.00 per hour for hours worked between 3pm-11pm and $1.75 per hour for hours worked between 11pm-1am
Status: 100% Full-Time Non-Exempt Union
Probation: 90 days
Benefits: Medical Dental Vision; also including Life Insurance Long Term Disability Employee Assistance Program and a 403(b) Retirement Plan
Centers Mission:
Building a world where LGBT people thrive as healthy equal and complete members of society.
DEPARTMENT SUMMARY: The Facilities Department is a team of employees responsible for the safety security maintenance and cleanliness of the Centers ten locations throughout the Los Angeles area. These facilities cover a wide variety of uses including medical facilities residential facilities community rooms theatres offices industrial kitchens and a coffee shop. The Facilities Department is a great team with hardworking people who enjoy maintaining a wonderful atmosphere for clients and staff who are looking for a community to belong to.
JOB SUMMARY: Reporting directly to the Security Manager and as part of the Security Dispatch team the Security Officer II is responsible for the dispatch and coordination of the Centers Security Operations Center.
% of Role | ESSENTIAL FUNCTIONS |
70% | Security Operations - Monitor access control by using various security systems including security center programs CCTV intercoms and badge readers.
- Dispatching security personnel to specific locations in response to security incidents suspicious activity emergencies alarms panic buttons or requests for assistance.
- Follow established protocols to coordinate emergency response for fires medical incidents or security threats.
- Maintain effective communication with security personnel supervisors managers and emergency services.
- Act as the central hub for all phone calls radio traffic and emails. Escalate calls to proper channels as needed.
- Investigates security breaches incidents and other alarming behavior.
- Conduct weekly audits of cameras keys radios and emergency supplies.
- Establish and maintain cooperative working relationships with colleagues law enforcement other security partners staff and volunteers
- Develop positive productive relationships with the LAPD and BID Security Agencies.
- Support agency goals and initiatives as required.
- Additional tasksandduties may be assigned as necessary.
|
20% | Other Duties - Check email and activity logs daily for departmental updates.
- Log and distribute equipment (i.e. keys radios emergency supplies) to officers staff and vendors.
- Complete daily activity report incident reports or other paperwork before end of shift.
- Document and maintain accurate records ofemergency and non-emergency calls property damage and security equipment.
- Generating incident reports for emergency responses and/or other non-emergent issues.
|
10% | Training - Participate in security training programs and stay updated on campus policy and procedures.
|
0% | Management Responsibilities (Budgetary & Direct Supervisory)(If none indicate 0%.) |
REQUIRED QUALIFICATIONS |
- A passion for the Centers work and its mission to make the world a better place for LGBT people.
- Current State of California Guard Card required.
- Passing score on a computer competency test.
- Successfully complete dispatcher certification.
- Satisfactory based score on scenario-based exam
- Proven experience in a security dispatcher or similar role.
- Familiarity with security systems alarm monitoring and access control.
- Demonstrated ability to remain calm and focused in high-pressure situations. Excellent organizational and multitasking abilities.
- Must be able to prioritize tasks based on severity.
- Advanced knowledge of Office software such as Microsoft Outlook Microsoft Word and the ability to effectively communicate both orally and in writing.
- Availability to work a rotating shift and weekends as scheduled.
- Must be sensitive to the needs and concerns of the LGBTQIA community and people experiencing homelessness.
- Demonstrated ability to work effectively with people of diverse races ethnicities nationalities sexual orientations gender identities gender expression socio-economic backgrounds religions ages English-speaking abilities immigration status and physical abilities in a multicultural environment.
- Must be sensitive to the needs and concerns of the LGBTQIA community and people experiencing homelessness.
- Strong communication skills both verbal and written.
|
PHYSICAL REQUIREMENTS |
- Physically able to stand for periods up to 8 hours.
- Ability to climb stairs and walk on uneven surfaces.
- Ability to lift up to 30 lbs.
- Good vision (including color vision and night vision) and hearing.
- Ability to respond quickly to situations using appropriate intervention techniques including potential de-escalations as trained by management.
- May be required to run in emergency situations.
Health Assessment: A health assessment will be required to ensure that applicants can safely perform job duties without risk to themselves or others. |
PREFERRED QUALIFICATIONS |
- Bilingual Spanish/English
- Current CPR Certificate
- Experience working with the LGBT community and familiarity with issues of particular relevance to LGBT people.
|
Required Experience:
Unclear Seniority
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