French-Speaking Customer Support (Multiple Projects in Portugal)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are looking for French-speaking professionals to join our customer service and support teams in Lisbon Portugal.
You will represent international brands across different projects ensuring a high-quality experience for each customer.
If you are communicative motivated and eager to grow in a multicultural environment we want to meet you!
Tasks
- Communicate with customers via phone email or chat providing excellent support and solutions.
- Identify customer needs and ensure first-contact resolution whenever possible.
- Keep accurate records of customer interactions in the system.
- Collaborate with other departments to solve complex cases.
- Stay informed about products services and procedures to deliver accurate information.
- Contribute to a positive team-oriented work environment.
Requirements
- Fluent in French (C1 or native level) and good command of English (B1 or higher).
- Excellent communication and problem-solving skills.
- Customer-oriented mindset and attention to detail.
- Ability to adapt to different projects and work processes.
- EU citizenship or valid work permit for Portugal.
- Availability to work in shifts (if required by the project).
- Previous experience in customer service hospitality or sales is a plus but not mandatory.
Benefits
- Competitive salary with performance bonuses.
- Paid training and continuous development opportunities.
- International and inclusive work environment.
- Career growth across multiple global brands.
- Modern office facilities and hybrid options (depending on project).
- Relocation support for candidates coming from abroad.
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
We are a Portuguese company made up of experienced, motivated Human Resources Specialists with the same purpose of excellence: DOING THE BASIC WELL.
