DGS Technical Support Analyst 2

Richmond, VA - USA

Monthly Salary: Not Disclosed

Posted on: 11-10-2025

Vacancies: 1 Vacancy

Job Summary

Position: Technical Support Analyst 2
Location: Richmond VA 23219
Client: State of Virginia
Duration: 12 Months

Job Description:
We are seeking a skilled Technical Support Analyst 2 to provide exceptional on-site support. The ideal candidate will have a strong background in helpdesk environments and a passion for customer service. You will be responsible for troubleshooting hardware and software issues managing telecom and mobile devices and ensuring accurate asset management.

Key Responsibilities:

Provide helpdesk support and manage ticketing systems effectively.
Troubleshoot and resolve hardware and software issues for desktops laptops and printers.
Manage telecom devices and ensure seamless connectivity.
Install and configure various software applications across systems.
Maintain accurate records of IT assets and assist in inventory reconciliation.

To Apply:
Send your resume to with the subject Resume Submission.

Position: Technical Support Analyst 2 Location: Richmond VA 23219 Client: State of Virginia Duration: 12 Months Job Description: We are seeking a skilled Technical Support Analyst 2 to provide exceptional on-site support. The ideal candidate will have a strong background in helpdesk environments and...