Product Manager AI
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As a Product Manager youll have full lifecycle product management responsibility for products within our suite that are used by customer end users as well as agents analysts and managers from the operations teams. Specific responsibilities include:
- Lead the build out of our consumer-facing Conversational AI products. Vital product leadership activities include defining/refining the vision and product strategy and developing business financial and operational plans.
- Evangelize your vision and excite others. Share your goals and rationale behind your decisions.
- Day-to-day product management activities include speaking with clients defining and prioritizing requirements working with designers and engineers to ideate design build test deliver and optimize our solutions.
- Work cross-functionally across client partner and internal stakeholders to take products from conception to launch. Drive improvements where needed. Frame tradeoffs and drive the decision-making process to push us forward.
- Work with go-to-market teams on sales/marketing/demo materials and other collateral and provide subject matter expertise for internal client and partner sales efforts.
- Plan and manage multiple initiatives.
- Perform other duties as assigned or required.
Qualifications :
- Bachelors degree in Computer Science Engineering or a related field or equivalent training fellowship or work experience.
- 5 years of experience in product management with most recent experience in Conversational AI / Chatbots and/or Digital Assistants.
- Understanding of software features and the processes of ideation validation tradeoff evaluation and road mapping.
- Experience in working with cross-functional teams including Design Engineering and Operations.
- Superior communications skills and demonstrated ability to communicate/present effectively at all levels of the organization.
- Skilled at problem-solving and decision making with the ability to navigate challenging situations in a professional manner.
- Preferred: Expert on Chatbots and have experience with Conversational AI solutions in support sales & other functions.
- Preferred: Experience with machine learning for Natural language understanding.
- Preferred: Experience working with Azure AI - Dialog Flow Salesforce Einstein Alexa Google Assistant or Siri etc.
- Preferred: Exploration or working on some of the latest advancements in conversational applications with CRMs
Additional Information :
The ideal candidate is curious consultative well organized articulate and excited about working in a fast-paced environment. This is a fully remote position and can be based anywhere in South Africa. The ideal candidate must be willing to work within different time zones as needed.
Your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
