Junior Operations Performance Analyst (mfd)

In your role as Junior Operations Performance Analyst (m/f/d) you will play a critical role by ensuring operational excellence across all hubs. You will help enable the highest performance levels drive data-informed decision-making and ensure seamless collaboration across functions supporting Flink Netherlands in delivering efficient reliable and scalable operations.

• Operational Performance Reporting: Safeguard streamline and improve operational reports to provide accurate actionable insights for NL operations.
• KPI Management: Track and set fair actionable KPI targets for hubs to monitor performance identify underperformance and drive targeted improvements.
• Data Analysis & Insights: Dive into operational data to improve efficiency and resultsanalysing delivery speeds issue rates outlier events P&L metrics and more.
• Collaboration & Stakeholder Support: Partner with Functional Owners City Managers and Hub Managers to track results drive improvements and align across functions.
• Support Presentations & Communication: Assist with presentations and stakeholder communication from quarterly conferences to weekly and ad-hoc updates.
• Process Improvement Tools & Playbooks: Identify opportunities to optimise workflows leverage automation and contribute to developing standardised operational playbooks and dashboards to ensure consistent execution across hubs.

Qualifications :

• A bachelors degree in Business Management Engineering Data Analytics or a related field.
• 03 years of experience in data analysis operations or process improvement
• Strong analytical and problem-solving skills with a passion for making decisions based on data.
• Comfortable working under pressure and juggling multiple tasks in a fast-paced environment.
• Proficiency with tools like Excel/Google Sheets or other data analysis software.
• Basic SQL experience/familiarity able to modify or tweak existing code with a willingness to learn
• A positive proactive mindsetyoure ready to learn and take on challenges.
• Empathy and critical thinkingyou understand how decisions impact both people and performance.
• Fluent in English (Dutch is a plus).
• A true team player who thrives in a collaborative setting.

Additional Information :

• An annual Learning budget of 1000 and individual coaching options to ensure you have plenty of opportunities to learn grow and achieve your goals;
• 26 vacation days 1 additional day per year of service up to a maximum of 30 days;
• A monthly wellness budget of 40 through Alleo.
• 10% off your Flink groceries be the first to test our new products!
• A good pension plan and company lunch;
• Possibility to work abroad for 3 weeks;
• A new and modern office in Amsterdam;
• Not to forget: Friday afternoon drinks and other fun (sports) events!

It is our commitment that every applicant will be evaluated according to their skills regardless of age gender identity ethnicity sexual orientation disability status or religion.

Remote Work :

No

Employment Type :

Full-time