Functional Analyst, D365 Hybrid A 12-Month Contract

This is a temporary position - A 12-Month Contract

Like CIMA the IT Business Solutions department is growing fast. You will join a dynamic team playing a leading role in the organizations digital transformation. Reporting to the Senior Manager - ERP & BI you will take on the role of Dynamics 365 functional expert playing a key role in all activities relating to the platform: evolution projects periodic updates support and maintenance etc.

Primary Responsibilities

• Act as Dynamics 365 functional expert including Customer Engagement (CE) and Finance & Operations (F&O) applications
• Master business processes and the configurations and developments supporting them in Dynamics 365
• Participate in identifying business needs in collaboration with the team of business analysts and translate them into functional system solutions.
• Act as the IT point of contact for business experts associated with the Dynamics 365 platform and work with its manager to ensure delivery on schedule
• Analyze periodic supplier updates to identify impacts new features etc.
• Provide user training
• In collaboration with the ERP team support platform users by helping to resolve their problems
• Participate in the development of test scenarios with the quality assurance analyst and take part in functional testing.
• Stay on top of Dynamics 365 developments and best practices
• Maintain up-to-date documentation and support the community of practice in its initiatives to continuously improve the user experience

Qualifications :

• Bachelors degree in computer science or equivalent
• Minimum 3 years experience in functional analysis
• In-depth knowledge of Dynamics 365 CE or F&O (Dynamics GP AX or CRM an asset)
• Knowledge of Power Platform including Power BI an asset
• Fluency in French (oral and written) and an intermediate level of English
• Excellent analytical and technical writing skills
• Concern for the quality of deliverables
• Enjoys teamwork and is a self-starter

For more information about this job offer please contact Ibrahima Amadou LY

#LI-Hybrid

At CIMA we value diversity of talent and perspective. You think you can add value but dont meet all the job requirements We invite you to apply because everyone has something unique to offer. The outstanding talents that choose to join us at CIMA soon realize that we go all out to encourage them to grow. We look forward to hearing how you can contribute to our success. 

Why choose CIMA Because we offer you: 

• Comprehensive Group Benefits available from day one for all permanent employees working at least 20 hours per week 
• Employee and Family Assistance Program 
• Retirement Savings Plan (RRSP) with up to 4% employer contribution 
• As an employee-owned company an annual opportunity to purchase shares for all employees 
• Flexible work schedule in a hybrid work mode  
• Work/Life balance policy across Canada 
• 3-5 weeks of vacation based on years of relevant experience 
• Tailored training to improve your existing skills

Additional Information :

Ethics and integrity are fundamental values at CIMA. That is why we are committed to ensuring equal access to resources and opportunities for candidates regardless of their identity (race ethnicity colour religion gender age disability sexual orientation gender identity or expression socio-economic status or background etc.).

In keeping with the principles of employment equity we encourage all applications including but not limited to those from women Indigenous people people with disabilities and visible minorities. We also encourage candidates to complete the self-identification form when applying for employment.

Accommodations are available on request. Your Business Partner will process your request.

Find out about The CIMA advantage - CIMA.

Remote Work :

No

Employment Type :

Full-time