Business Analyst Application Support Specialist – D365 Finance & Operations (Accounting)

Montreal - Canada

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Overview

We are looking for a Business Analyst / Application Support Specialist with strong expertise in Dynamics 365 Finance & Operations (Finance modules) to join our team.

This role will support the Finance Solution Architect on project-related activities while also providing day-to-day application support to live business units using D365 F&O.

Key Responsibilities

Application Support & Operations
Provide functional support for D365 F&O Finance modules including:
General Ledger (GL)
Accounts Payable (A/P)
Accounts Receivable (A/R)
Fixed Assets
Leases
Month-End and Period-End Closings
Manage analyze and resolve Finance-related tickets in a production environment
Perform root-cause analysis and propose sustainable solutions
Deliver high-quality support with a strong customer service mindset
Document issues resolutions and functional procedures
Projects & Continuous Improvement
Support the Finance Solution Architect on D365 F&O projects (enhancements rollouts optimizations)
Gather and analyze Finance business requirements
Write functional specifications and support testing activities (UAT)
Contribute to continuous improvement of Finance processes within D365 F&O
Comfortable working in live/production environments and ticketing tools

Work Mode: 3 days on site at Saint-Laurent

Requirements

Education & Experience

Degree in Finance Accounting Business or Information Systems
Proven experience as a Business Analyst Finance ERP Consultant or Application Support Specialist
Experience in international or multi-entity environments is a plus

Required Skills & Qualifications

Functional Expertise
Strong knowledge of Finance and Accounting processes
Solid understanding of IFRS standards
Proven experience with Dynamics 365 Finance & Operations Finance modules
Good understanding of financial closing cycles
Technical & Analytical Skills
Experience in ERP application support (Finance-focused)
Ability to analyze issues configurations and data within D365 F&O

Soft Skills

Strong customer service orientation
Highly detail-oriented and analytical
Excellent problem-solving skills
Strong communication and stakeholder management skills
Ability to work effectively with Finance and IT teams

Required Skills:

Required Skills & Qualifications Functional Expertise Strong knowledge of Finance and Accounting processes Solid understanding of IFRS standards Proven experience with Dynamics 365 Finance & Operations Finance modules Good understanding of financial closing cycles Technical & Analytical Skills Experience in ERP application support (Finance-focused) Ability to analyze issues configurations and data within D365 F&O Comfortable working in live/production environments and ticketing tools Soft Skills Strong customer service orientation Highly detail-oriented and analytical Excellent problem-solving skills Strong communication and stakeholder management skills Ability to work effectively with Finance and IT teams

Required Education:

Education & ExperienceDegree in Finance Accounting Business or Information SystemsProven experience as a Business Analyst Finance ERP Consultant or Application Support SpecialistExperience in international or multi-entity environments is a plus

Position Overview We are looking for a Business Analyst / Application Support Specialist with strong expertise in Dynamics 365 Finance & Operations (Finance modules) to join our team.This role will support the Finance Solution Architect on project-related activities while also providing day-to-day a...