Cluster General Manager, Ibis Mumbai Hotels
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
WHAT YOU WILL BE DOING:
- Functions as the primary strategic business leader with overall responsibility of operations of the Hotels under the portfolio to achieve customer (guests employees corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
- Drive voice of Guest Score and Guest satisfaction as a key deliverables for HODs.
- Act as an Accor Ambassador aiming to enhance the company image and market reputation.
- Attract train retain & coach leadership team members who demonstrate strong functional expertise creativity and entrepreneurial leadership to meet the business needs of the operation.
Qualifications :
YOUR EXPERIENCE AND SKILLS INCLUDE:
- 12 years industry experience with minimum 2 years of experience in similar role.
- Strong Operational background will be an added advantage
- Proven track record in making the hotel operation profitable
- Strong Leadership abilities and organizational skills;
- Entrepreneurial thinks out of the box;
- Outstanding PR and social integration skills to develop strong customer relations
- Able to drive change and look for operational efficiencies/synergies across the network
- Go-getter; comfortable taking ownership of projects and expanding scope of responsibilities.
Additional Information :
WHAT IS IN IT FOR YOU:
- Come As You Are
- Work With Purpose
- Grow Learn and Enjoy
- Explore Limitless Possibilities
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Hospitality Experience
- Interviewing
- Management Experience
- Profit & Loss
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Restaurant Management
- Retail Management
- Recruiting
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
