ServiceNow Solution Architect

Tampa, FL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Summary

Lead end-to-end delivery of ServiceNow projects ensuring alignment with business goals and platform best practices.
Manage cross-functional teams including developers architects business analysts and stakeholders.
Oversee implementation and optimization of ITSM SPM and ITOM modules including workflows integrations and reporting.
Develop and maintain detailed project plans timelines budgets and risk mitigation strategies.
Facilitate stakeholder engagement requirements gathering and change management activities.
Ensure compliance with governance frameworks including ITIL Agile and CSDM standards.
Monitor project KPIs and use ServiceNow dashboards to report progress and performance.
Coordinate testing training and go-live support to ensure successful adoption and sustainability.
Collaborate with enterprise architects to define long-term ServiceNow roadmaps including module upgrades and new capability rollouts.

Job SummaryLead end-to-end delivery of ServiceNow projects ensuring alignment with business goals and platform best practices.Manage cross-functional teams including developers architects business analysts and stakeholders.Oversee implementation and optimization of ITSM SPM and ITOM modules includi...