Customer Support Executive
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
11-10-2025
Vacancies:
1 Vacancy
Job Summary
Job Overview:
We are looking for Malaysians fluent in Arabic to join our growing FX and CFDs brokerage team. You will provide customer support to Arabic-speaking clients manage funding operations and ensure smooth back-office and KYC processes.
What will you do:
Handle client inquiries via live chat email and tickets.
Process deposits withdrawals and other funding activities.
Conduct KYC verifications and ensure compliance with regulations.
Support back-office operations and administrative tasks.
Maintain strong client relationships and deliver excellent service.
Who are we looking for:
Malaysian citizen or resident.
Fluency in Arabic with the ability to communicate effectively across written and verbal channels.
Excellent communication skills demonstrating professionalism and clarity in both written and spoken interactions.
Prior experience in customer support funding or back-office operations within the financial services industry is preferred.
Strong multitasking abilities with the capacity to manage multiple responsibilities efficiently in a fast-paced environment.
Preferred Qualification:
Experience in FX CFDs or financial services preferred.
Knowledge of trading platforms payments and KYC/AML processes.
What We Offer
Attractive salary package
Opportunity to work with a leading global FX and CFDs firm
Supportive and multicultural work environment
Career growth and development opportunities
Key Skills
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