Community Health and Innovation Lead

Job Description

Position: Community Health Innovations & Integration (CHII) Lead

Classification: Nxempt

Reports to: (CHII) Client Services Manager

Location: Denver CO

Salary Rate:

Level 1 (Entry level up to 2 years of direct experience): $55129 a year

Level II (3 years of direct experience): $59209 a year

Bilingual premium for qualifying languages is 3.5% higher than starting salary if pass bilingual exam on first week of hire.

About Us

At Colorado Health Network (CHN) we believe that our employees are our most valuable asset. We are dedicated to fostering an inclusive and diverse workplace that celebrates individuality creativity and the unique perspectives each employee brings. We welcome applicants with diverse lived experiences including those directly related to this position. At CHN we are committed to providing a supportive inclusive and dynamic work environment where all employees can grow and thrive.

Our commitment to diversity extends to all aspects of our work and we strongly encourage individuals from diverse backgrounds to apply. CHN is an equal opportunity employer and we embrace applicants regardless of age race color disability HIV status gender identity sexual orientation national origin or other characteristics that make you unique.

Are you looking to join a team that empowers individuals and creates lasting change in the community Do you thrive in an environment that values service innovation wellness and integrity If so we would love to hear from you!

Why Work at CHN
As a full-time employee you will enjoy a competitive benefits package which includes:

Health & Wellness Benefits: Health Dental Vision Life Short- and Long-Term Disability Insurance and an Employee Assistance Program (EAP)

Employee only share of health insurance premium is 100% paid for by CHN

• Paid Time Off (PTO): Generous leave policy (at the end of one year full time employee accrue 3 weeks of PTO) 13 paid holidays up to 2 floating holidays and 1 day of wellness time (all time off benefits for part time employees are prorated based on the number of hours scheduled per week).
  Retirement Savings: 403(b) plan with employer matching $1 for $1 up to 3% and $0.50 on the $1 for 4 and 5%
  Education & Professional Development: Tuition reimbursement and access to ongoing learning opportunities
  Additional Benefits: Flexible Spending Accounts (FSA) Health Spending Account (H SA) Voluntary EAP
• STD LTD and Basic Life 100% paid for by CHN.
  Eligible for Federal Loan Forgiveness Program

Position Summary: The CHII Lead plays a key role in advancing CHNs mission to deliver innovative client-centered and equitable health and social services to people living with HIV (PLWH) and other marginalized communities including PLWH 50 years and older. The CHII Lead is responsible for ensuring food bank operations are efficient compliant and aligned with program and department goals while also building sustainable strategies to address food insecurity among collaboration with the Client Services Manager the position supervises the Denver Food Bank Coordinators this includes supporting day-to-day operations quality improvement and volunteer addition the Lead provides vision and leadership for the Community Health Innovations & Integration department with a specific focus on integrating geriatric and HIV care across CHNs six regional offices. Working in collaboration with the CHII Services Manager the CHII Director and the Client Services Department team the Lead will assist in identifying designing and expanding CHII programming. This includes cultivating internal and external partnerships supporting new program implementation and ensuring alignment with CHNs strategic priorities around equity aging and population addition the Lead will oversee coordination and reporting for grant-funded initiatives serving as a central point of accountability to ensure deliverables are met data are accurately collected and program outcomes are clearly communicated to funders and CHN leadership. The CHII Lead is essential in bridging operational management with program development. This individual will also serve as a link between team members and upper management to ensure compliance with internal and external standards of care and assist in maintaining the integrity of services. This is a hands-on position that requires regular shifts in the food bank including driving a box truck to pick up bulk food orders.

Essential Job Functions:

Program Oversight & Staff Support

• Provide daily oversight of assigned program areas as needed including Denver Food Bank which includes driving loading/unloading a box truck and other vehicles as necessary and utilizing a pallet jack CHII grant-funded initiatives and CHII client services.
• Supervise and mentor CHII staff providing coaching delegation and performance feedback.
• Ensure programs are in full compliance with Ryan White Standards of Care funder requirements and applicable local/state food handling regulations.
• Lead the implementation of policy and procedural updates across all program areas to align with regulatory guidance and CHN policies and standards.
• Assist in the training onboarding and supervising of CHII staff and program volunteers.
• Maintain progress reports; evaluate team members performance and discuss project goals accomplishments and shortcomings with Client Service Manager.
• Collaborates with the Director and Manager on client feedback complaints grievances and appeals.

Service Delivery & Compliance

• Oversee client eligibility assessments and reassessments in partnership with case management and intake teams.
• Maintain accurate collection documentation and reporting of service delivery including food disbursements inventories client service units and program outcomes/outputs.
• Monitory and manage program resources (inventory supplies materials) to support efficient and equitable service delivery.
• Fill in for staff as needed providing direct client services program coverage and food distribution support.

Data Collection Reporting & Quality Improvement

• Support data collection and reporting efforts for contracts grants and internal program evaluation.
• Collaborates with CHII Services Manager and CHII Director on quality of programs including ongoing quality improvement efforts program evaluation and programmatic outcome measures.
• Participate in and lead CQI (Continuous Quality Improvement) activities to improve and streamline workflows processes and strengthen service delivery across CHII department programs. Audit and review program documentation to ensure compliance and accuracy.

Cross-Departmental & Community Collaboration

• Serve as the point person for coordination with internal departments (e.g. Housing Client Services Prevention) and community partners related to food access initiatives.
• Develop outreach strategies to expand CHNs volunteer pool and enhance community engagement in CHII programming.
• Cultivate and maintain internal and external relationships with partners to support food access aging services and program coverage.
• Must be able to work in a diverse setting with diverse populations including persons living with HIV the LGBTQ community persons of various ethnic backgrounds disenfranchised communities.
• Participation in training related to HIV substance use harm reduction trauma informed care and related issues. Cultural Competency/Sensitivity.

This list is not meant to be a comprehensive list of job duties. Other duties may be assigned.

Qualifications:

Must be able to work in a diverse setting with diverse populations including sexual orientation. Strong commitment to anti-oppression social justice cultural competency and critical health equity frameworks. Comfortable discussing sexual health and harm reduction strategies through a sex-positive and affirming framework. Ability to uphold respect for the clients autonomy to make decisions about their health and wellness. Ability to communicate well with medical providers community members and support staff. Experience in systems navigation motivational interviewing and working with confidential information. Must have a current and valid Colorado drivers license and be able to be insured on CHNs vehicle insurance policy. This position is contingent on passing a Department of Transportation (DOT) Physical examination. Must have a reliable personal vehicle that can be utilized in the course of doing business for CHN and have insurance on said vehicle. Must be able to drive load and unload a box truck and other vehicles as necessary. Must be able to utilize a pallet jack

Education:

Bachelors degree in Human Services Public Health Social Work or a related field required Masters degree preferred. Candidates with lived experience can substitute educational background.

Software Utilized:

Experience working with basic office and database computer programs including familiarity with Microsoft Outlook Word Excel Access SharePoint and the internet.

Knowledge Skill and Ability:

Ability to prioritize tasks and function independently as well as show leadership when training new staff and volunteers. Possess the ability to share workload creative ideas and actively participate in a team environment. Excellent communication client relations and management skills. Highly organized and detail oriented. This position requires personal and professional accountability; self-management and initiative; dedication to quality improvement professional integrity research ethics and cultural competency. Must demonstrate accuracy efficiency and excellent organizational skills. Must demonstrate effectiveness in the following areas: task management; teamwork; time management; and communication with teams managers clients and company consultants.

Material and Equipment Directly Used:

Works with standard office equipment including computer workstation printers copiers scanners and fax machine. Works with word processing software spreadsheet applications and presentation software. Communicates with clients and vendors using the telephone e-mail the Internet and fax.

Physical Demands and Work Conditions:

Works in an office environment. May travel via automobile or airplane to offsite locations or for CHN business. Must have and maintain a valid Colorado drivers license and auto insurance on personal vehicle. Works with standard office equipment including computer work station printers copiers scanners and fax machine. Communicates with clients and vendors using the telephone e-mail the Internet and fax. Requires clear speaking ability and the ability to use a telephone for extended periods. Requires ability to view a computer screen (near acuity). Requires fingering agility for keyboarding. The ability to sit stand and engage in extended periods of screen time or communication by phone is necessary to perform the essential duties of the role.

As employees of a charitable organization all CHN staff share the responsibility of serving as ambassadors for the organization in the community. This can be achieved by fostering the development of relationships with potential constituents/donors as well as by participating in CHN events/activities in a way that is meaningful to each employee.

How to Apply:

Click on the Start Application Link above. Please include a cover letter.

All offers of employment are subject to the completion of a criminal background check reference and if applicable to your position a driving record check. A criminal conviction does not automatically disqualify a candidate from employment. We evaluate all background check results in relation to job-related requirements.

Colorado Health Network is an Equal Opportunity Employer (EOE).