In Room Dining Supervisor

THE MODERN HOME OF AMERICAN GOLF

Omni PGA Frisco Resort is seeking an In Room Dining Supervisor to join our team. Omni Frisco PGA Resort provides north Texas with 127000 square feet of event space 13 new food and beverage outlets an extravagant spa and a full entertainment district. Featuring two championship 18-hole golf courses along with a third short course we will provide incredible options for our guests and local community for dining events and entertainment.

This position is responsible for ensuring proper training and supervision of all personnel. The In Room Dining Supervisor is to deliver prompt courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.

• Responsible for assigned shift assisting in overall management..
• Assist in overall supervision of the department as outlined in managers job description.
• Complete environmental checklist for dining room.
• Spot check liquor pars and order daily supplies.
• Hold pre-meal meetings.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure guest satisfaction.
• Communicate with guests and receive feedback.
• Stay on the floor during peak hours.
• Observe teach and correct staffs service.
• Examine food preparation and beverage presentation.
• Maintain condition of dining room lobby lounge morsels mini bar and room service.
• Assist manager in; scheduling completing weekly payroll and forecasting both weekly and monthly.
• Participate in interviewing new employees as needed.
• Prepare maintenance request and follow-up.
• Monitor food and liquor requisitions and food waste.
• Check bar controls shot glass use red lining and bottles totally empty daily.

• 1 year of experience in Food and Beverage Supervision or Management role preferred.
• Must have the ability to manage deadlines.
• Understanding of Food and Beverage financials including cost and par controls is preferred.
• General knowledge of Microsoft Word Excel and PowerPoint.
• Must have a strong attention to detail as well as strong customer service skills.
• Must be able to work a flexible schedule including weekends and holidays.
• Must be familiar with and adhere to all liquor liability laws.
• Must know emergency procedures and work to prevent accidents.
• Must be TIPS Certified.
• Must be at least 21 years of age and have a Vaild FL or GA License in Good Standing

This job description may not be inclusive of all assigned duties responsibilities or aspects of the job described and may be amended at any time at the sole discretion of Omni Hotels & Resorts.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to.