Accounts Receivable Specialist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About MoEngage:
MoEngage is an insights-led customer engagement platform trusted by 1350 global consumer brands including McAfee Flipkart Dominos Nestle Deutsche Telekom and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.
MoEngage Analyticsarms marketers and product owners with insights into customer behavior. Brands can leverageMoEngage Personalizeto orchestrate journeys and build 1:1 conversations across the website mobile email social and messaging channels.MoEngage Inform the transactional messaging infrastructure helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngagesAI Suitehelps marketers develop winning copies and creatives optimize campaigns and channels that boost engagement and help with faster execution.
For over a decade consumer brands in 60 countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries MoEngage is backed by Goldman Sachs Asset Management B Capital Steadview Capital Multiples Private Equity Eight Roads F-Prime Capital Matrix Partners Ventureast and Helion Ventures.
MoEngage was named a Contender in The Forrester Wave: Real-Time Interaction Management Q1 2024 report and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.
Roles and Responsibilities
- Connect with customers to secure payments and identify key problem accounts for managers review.
- Research outstanding balances and resolve customer issues by coordinating with the Internal team.
- Responsible for advising clients on alternative solutions in case of payment failures/ disputes.
- Lead collection discussions on key accounts during internal team calls.
- Work within the Order Management team to resolve billing disputes and credit note requests.
- Responsible for assisting the manager on Monthly closure of Invoicing
- Responsible for addressing client queries and resolving them in a timely manner.
- Coordinate dispatch of documents and forward credit for accepted documents
Requirements
- BS degree in Finance / Accounting / Economics preferred
- 1-2 years of experience in collections and invoice payment processing. Preferred work timing is from 2pm to 10pm.
- Experience in agile & fast-paced environment
- Proficient in Microsoft Office Suite with an emphasis on Excel
- Ability to work closely and effectively in a team environment across all facets of the Company
- Strong organizational skills with the ability to manage competing priorities and deadline pressures effectively for customers.
AtMoEngage we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate we create the most value for our clients our employees and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.
Employment at MoEngageis based solely on professional competence skills and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender ethnicity abilities age identity orientation or expression marital status (including pregnancy) religion and beliefs or any other status protected by law.
It is our policy to comply with all applicable national state and local laws related to non-discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions authentic selves and talents to work collaborating to drive progress and solve meaningful challenges.
Why Join Us!
At MoEngage we are passionate about our team and technology - see below to know more about us.
Scale @MoEngage
We handle more than a billion messages every day. Rest assured you will be surrounded by really smart and passionate people as we scale much more to build a world-class team.
Required Experience:
IC
Key Skills
- Data Entry
- Customer Service
- Collection calls
- A/R Management
- credit memos
- Past due Account
- General Ledger Accounting
- Accounting
- CMA
- Excel
- Payment Plans
- Account Balances
- Credit Card
- Financial statement
- Special projects
About Company
Execute your cross channel marketing strategy with MoEngage’s insights-led customer engagement platform. Leverage the power of personalization with MoEngage.
