Retail Store Manager Croydon

Join us on a vibrant purpose-driven journey where every day is an opportunity to make a tangible difference. At Save the Children Australia were not just about retail; were about creating lasting change for the children and communities who need it most. If youre passionate about making an impact and thrive in a dynamic environment then this is the perfect opportunity for you.

Save the Children and 54 reasons:A place where your purpose matters.

At Save the Children Retail were more than just a store - were a community of like-minded individuals committed to a common cause. It takes all types of personalities and talents to drive our organisation yours included. Surrounded by a treasure trove of recycled fashion toys books and vintage finds youll be part of a team dedicated to not only provide an exceptional shopping experience but also supporting projects that transform lives. Not only will you be empowered to soar in your career path youll feel connected to a sense of purpose every day!

A place to make a difference:

Here youre empowered to make a difference in childrens lives as the Retail Store Manager of our new concept Croydon Op Shop where youll be at the forefront of driving our retail vision. Your role will involve leading a diverse team of volunteers inspiring them to deliver outstanding customer service and meet store targets. From managing the volunteer roster to spearheading local marketing campaigns youll play a pivotal role in maximising profits while creating positive change. This is your chance to bring the Croydon community together nurture a collaborative team spirit and contribute to our commitment to children in Australia the Pacific and around the world.

You will make a difference by:

• Leading and supporting your team to deliver exceptional customer service and achieve store targets
• Providing ongoing mentoring coaching training and support for volunteers
• Assisting to develop and execute marketing campaigns and promotional activities
• Managing the volunteer roster and ensure shifts are covered
• Collaborating with the retail team to drive sales and maximise profits

A place to feel valued:

Your leadership experience in retail training and customer service is invaluable. We recognise your contribution and provide you the support to ensure you can bring your best knowing here you have the space and opportunity to grow. Bringing your best every day means:

• Passionate with a flair for retail
• Exceptional customer service skills
• Knack for problem solving skills and ability to think outside the box
• Available and willing to work Saturdays
• Highly organised and adaptable approach

A place to belong:

It takes all types ofpeople to do the challenging work we do. We are diverse personalities backgrounds and talents embracing our differencesas one strong and united team. We see and celebrate the unique value you bring to our organisation and offer a range of rewards for your effort including:

Individual learning plans for career development

Internal employment and development opportunities

A friendly and flexible work environment

Support for workplace wellness through our Employee Wellbeing Program

Competitive salary super

Full salary packaging benefits use thislinkto see how much this benefit could mean to you!

Extra leave for optimal performance

Follow thislinkfor the full list of our employee benefits.

Ready to Make a DifferenceIf youre ready to join us on this exciting journey we want to hear from you. Submit your cover letter and resume today and become part of a team thats changing lives one sale at a time.

Applications close4pm ACDT Friday 31st October 2025. Dont miss out on this opportunity to be part of something truly special. Apply now!

Position Description Retail Store Manager

We have tested our application process with diverse groups in mind with the intent to ensure its straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didnt quite hit the mark for you please let us know at Were dedicated to ensuring Save the Children Australia is a place where everyone can feel supported no matter your race ethnicity gender age disability sexuality neurodiversity culture and beliefs.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check a Working with Children Check and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding here.

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups consistent with our obligations under OH&S legislation.

If you are having any issues with uploading your application for this role please contact for further support.

Required Skills