Customer Service Sales Specialist
Share
Job Location:
West Chester, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Join Our Team as a Spare Parts Customer Service Specialist!
Were looking for a customer-focused professional whos passionate about delivering exceptional service and this role youll be the go-to expert for customers needing spare parts or warranty assistance ensuring their needs are met with clarity speed and care.
What Youll Do:
- Communicate daily with customers via phone email and portals to understand and fulfill their needs. Travel for in person-meetings at customer sites may be required.
- Create spare part proposals process sales orders and advise customers on parts availability and pricing.
- Coordinate with internal departments to meet delivery expectations and resolve issues.
- Monitor order progress confirm ready dates and proactively communicate changes.
- Support warranty request procedures in line with company policies and contracts.
- Build strong relationships with customers by providing timely and accurate support.
Qualifications :
What Youll Bring:
- A passion for serving customers and solving problems.
- Associate degree or equivalent experience in a technical or commercial field.
- Experience in spare parts sales distribution or customer service.
- Strong skills in Microsoft Office; SAP and the ability to reach technical drawings experience is a plus.
- Excellent communication and coordination abilities.
Additional Information :
Apply online at Work :
No
Employment Type :
Full-time
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
Career Opportunity – Construction Risk Specialist with Cincinnati Development Fund - Cincinnati, OH Are you enthusiastic about managing risk and ensuring construction projects run smoothly and within budget? Do you have a knack for analyzing financial documents and real estate project ... View more
