Distributed Cloud |Microsoft 365 Specialist, Hybrid
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a dynamic and proactive Microsoft 365 Specialist to join our teams. The professional will be responsible for:
- Troubleshoot and resolve escalated issues in Microsoft 365 applications such as Teams OneDrive SharePoint and Exchange Online.
- Collaborate with Level 1 support teams to address complex user concerns effectively.
User Training & Adoption:
- Develop and deliver training sessions guides and resources tailored to the needs of end-users.
- Promote adoption of new features by demonstrating their practical applications in workflows.
User Feedback & Insights:
- Gather feedback from users to identify areas for improvement in functionality and ease of use.
- Analyze trends in user behavior to proactively address common challenges.
Customization & Optimization:
- Configure Microsoft 365 tools to align with organizational and team-specific needs.
- Simplify processes and workflows to make tools more intuitive and user-friendly.
Accessibility & Inclusivity:
- Implement accessibility features to ensure that Microsoft 365 services cater to diverse user groups.
- Advocate for inclusivity in software usage and design.
Collaboration Enhancements:
- Facilitate smoother collaboration by integrating Microsoft 365 apps in ways that enhance teamwork and productivity.
- Ensure seamless communication channels and document sharing systems are in place.
Documentation:
- Maintain clear records of configurations best practices and solutions for recurring issues accessible to both technical teams and end-users.
Qualifications :
- Strong knowledge of operating systems (Windows);
- Experience minimum 3 years on a similar role;
- Bachelors degree in computer science or equivalent;
- Ability to diagnose and resolve technical problems efficiently;
- Good communication and teamwork skills;
- Fluency in English (spoken and written).
Additional Information :
The Devoteam Group works for equal opportunities promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Client Server
- Abinitio
- Acting
- Accounts Assistant Credit Control
- Light Bus And Heavy Bus
- Dns
About Company
Devoteam is a AI-driven tech consulting firm specialised in cloud platforms, cyber, data, and sustainability. Tech native for almost 30 years, Devoteam guides businesses through sustainable digital transformation to deliver value. With over 11,000 tech architects in more than 25 co ... View more
