Account Coordinator

Worcester, MA - USA

Monthly Salary: $ 20 - 22

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Description

About Acrisure

A global fintech leader Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together we connect clients with customized solutions across a range of insurance reinsurance payroll benefits cybersecurity mortgage services and more.

In the last twelve years Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership accountability and collaboration we equip our teams to work at the highest levels possible.

Job Summary

Acrisure is seeking an Account Coordinator to join our growing team in Worcester MA 01702 . This is an exciting opportunity to begin your career in Insurance with top notch paid training program! You will be part of a team of CSRs assisting customers over the phone and in person with their insurance needs. As a CSR you are responsible for advocating for our customers in effort to resolve their issues in a professional manner. Those who like to talk are outgoing and friendly communicate well and enjoy working with customers are the ones who succeed! One unique and rewarding aspect of the position is that you will have the opportunity to do everything from service to sales which creates a rewarding and challenging work environment.

Hours are Monday - Friday 8:00am-8:00pm (varying shifts) as well as alternating Saturdays from 9:00am- 3:00pm

Responsibilities

Respond to incoming phone calls promptly and professionally
Address customer inquiries concerns and policy-related questions with accuracy and clarity.
Process payments from customers
Quote and Sell Insurance - Evaluate customers insurance needs and provide appropriate insurance quotes based on their requirements
Assist customers in understanding various insurance options coverage limits and premiums.

Qualifications

Required Qualifications

You must be friendly and provide professional service with a smile strong customer service skills are a must!
Must be organized and competent navigating multiple computer screens and websites think multi-tasking
Enjoy working as part of a team
Possess a strong willingness to work hard and sometimes long hours to get the job done
Ability to commute/relocated to Worcester

Preferred Qualifications

Bilingual (Haitian Creole and/or Spanish speaking)

Education and Experience

Ideal candidate has at least 3 years of customer service or sales experience
Candidates with prior insurance agency experience are preferred

Benefits and Perks:

Competitive compensation(Base pay is based on experience)
Pay is hourly plus a rewarding uncapped incentive plan paid biweekly

Generous vacation policy paid holidays and paid sick time

Medical Insurance Dental Insurance and Vision Insurance (employee-paid)

Company-paid Short-Term and Long-Term Disability Insurance

Company-paid Group Life insurance

Company-paid Employee Assistance Program (EAP) and Calm App subscription

Employee-paid Pet Insurance and optional supplemental insurance coverage

Vested 401(k) with company match and financial wellness programs

Flexible Spending Account (FSA) Health Savings Account (HSA) and commuter benefits options

Paid maternity leave paid paternity leave and fertility benefits

Career growth and learning opportunities

and so much more!

Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.

Making a lasting impact on the communities it serves Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Childrens Hospital in Grand Rapids Michigan UPMC Childrens Hospital in Pittsburgh Pennsylvania and Blythedale Childrens Hospital in Valhalla New York.

At Acrisure we firmly believe that an inclusive workforce drives innovation creativity and ultimately our collective success.

We recruit hire employ train promote and compensate individuals based on job-related qualifications and abilities. Acrisure also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination.

Acrisure also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process please email

California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at your new opportunity awaits you.

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Pay Details:

The base compensation range for this position is $20 - $22. This range reflects Acrisures good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors including but not limited to skills experience qualifications location and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration team leadership and cross-functional partnership.

Why Join Us:

At Acrisure were building more than a business were building a community where people can grow thrive and make an impact. Our benefits are designed to support every dimension of your life from your health and finances to your family and future.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks including:

Physical Wellness: Comprehensive medical insurance dental insurance and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race color religion sex national origin disability or protected veteran status. Applicants may request reasonable accommodation by contacting .

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome your new opportunity awaits you.

Required Experience:

Job DescriptionAbout AcrisureA global fintech leader Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together we connect clients with customized solutions across a range of...